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About the Role
The Residential Manager will oversee and maintain the successful operation of the Individualized Residential Alternative/Intensive Care Facility serving Individuals with Developmental Disabilities. This role requires professionalism, forward-thinking, and acting as a positive role model.
Responsibilities
- Demonstrate ability to problem solve, multi-task, and conduct research to resolve program concerns.
- Be available on-call 24/7 for emergent needs, triage, and support.
- Exhibit effectiveness in handling crisis situations, deploying resources, and communicating effectively.
- Provide training, direction, and supervision to Direct Support Professionals and the Assistant Manager.
- Maintain meticulous records for attendance, compliance, and outcomes.
- Coordinate all services for Individuals, including linkages to day treatment, medical, psychiatric, and financial services.
- Ensure the program is prepared for external DQI Audits and conduct regular self-audits.
- Oversee and implement agency medication protocols, ensuring compliance with OPWDD standards.
- Conduct mandatory staff meetings at least once per month.
- Attend monthly Managers’ meetings prepared to present program updates.
- Develop specific Residential Habilitation Plans/LRO/SRO for individuals and conduct reviews.
- Coordinate the implementation of Residential Habilitation Goals LRO/SRO.
- Work collaboratively with the clinical department to complete/oversee behavioral tracking mechanisms.
- Utilize Precision Care for all documentation and create monthly summaries.
- Manage staff schedules, required trainings, and the staff onboarding process.
- Participate in the interview process and assist in recruiting new team members.
- Approve timesheets via PayCom.
- Participate in the admission/discharge process.
- Represent the agency to other service providers and community groups.
- Oversee cooking needs with healthy menu planning, food shopping, and meal preparation.
- Review the weekly menu and submit weekly food ledgers/receipts.
- Maintain documentation of annual/bi-annual medical appointments.
- Accompany residents on medical appointments.
- Commit to professional development.
- Exercise sound judgment.
- Manage a multitude of emails via Microsoft Outlook.
- Perform other duties via Microsoft Suites (Excel, Word, Teams).
- Effectively manage time, organize workspace, and demonstrate proactive planning.
- Ensure organization of monthly recreation activities.
- Establish and maintain professional, interpersonal relationships.
- Develop constructive and cooperative working relationships.
- Handle complaints, settle disputes, resolve grievances, and offer mediation.
Requirements
- A H.S Diploma (Bachelor’s degree Preferred) with at least three (3) years’ experience working with the Developmentally Disabled population.
- Graduate from an accredited college or university with a degree in the field of human services preferred.
- Occasional lifting of 50 lbs.
Skills
- Problem-solving
- Multi-tasking
- Research
- Crisis management
- Effective communication
- Supervision
- Record keeping
- Medication protocols
- Behavioral tracking
- Time management
- Organization
- Proactive planning
- Interpersonal relationships
- Conflict resolution
- Mediation
Location
- Cutchogue, NY
Work Type
- On-call
- Flexible schedule
Experience Level
- 3+ years experience working with the Developmentally Disabled population
Education Level
- High School Diploma
- Bachelor's degree preferred
- Degree in human services preferred
Salary/Compensations
- $67,800.00 - $67,800.00
About the Company
- IRA/ICF Residential Manager