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About the Role

Elara Caring is seeking a dedicated Clinical Team Manager to lead and mentor a team of clinical field staff, ensuring exceptional patient care and team performance. This role involves fostering a culture of compassion, ensuring regulatory compliance, and collaborating with interdisciplinary teams to achieve positive patient outcomes.

Responsibilities

• Lead, mentor, and support a team of clinical field staff, including RNs and LPNs/LVNs.
• Recruit, onboard, train, and develop clinical staff.
• Foster a culture that reflects Elara Caring's mission, values, and commitment to delivering compassionate, high-quality care.
• Ensure compliance with all clinical, regulatory, HIPAA, and organizational policies.
• Review, approve, and monitor clinical documentation.
• Collaborate with interdisciplinary care teams, physicians, patients, caregivers, and families to coordinate care plans.
• Monitor physician orders and documentation for timely completion and compliance.
• Oversee clinical scheduling to ensure authorized services are delivered accurately and efficiently.
• Review productivity, billing, and utilization reports to identify opportunities for improvement.
• Partner with clinicians to resolve scheduling, payroll, documentation, and workflow challenges.
• Ensure accurate billing practices, coding, EVV, and timekeeping documentation.
• Monitor service delivery and reporting processes for accurate documentation, delivery, and billing.
• Investigate and resolve clinical concerns, patient care issues, employee concerns, and service-related challenges.
• Manage client incidents, infection control events, and patient complaints.
• Stay current on industry regulations, accreditation standards, and program requirements.
• Support state, federal, payer, and internal audits.
• Perform nursing visits as needed.
• Participate in on-call responsibilities.
• Contribute to special projects, process improvements, and other initiatives.

Requirements

• Associates degree in Nursing, Social Work, Healthcare Administration, or related field required.
• Bachelor’s degree preferred.
• Minimum of 3+ years of active experience as a RN.
• 1+ year of supervisory home care and administrative experience preferred.
• Knowledge of Medicare/Medicaid, home care benefits, policies, and procedures preferred.
• Strong understanding of state regulatory requirements for HCBS/PCS.
• Experience in incident management, investigations, and regulatory compliance.
• Registered Nurse licensure/certification required.
• Strong communication and interpersonal skills.
• Reliable personal transportation to perform job duties.
• Report to the Clinical Administrator or Director of Nursing.

Skills

• Communication skills
• Interpersonal skills

Location

• Long Island, NY

Work Type

• Full Time

Experience Level

• 3+ years of active experience as a RN
• 1+ year of supervisory home care and administrative experience

Education Level

• Associates degree in Nursing, Social Work, Healthcare Administration, or related field
• Bachelor’s degree preferred

Benefits

• Competitive compensation package
• Tuition reimbursement for full-time staff
• Continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off
• Paid holidays
• Family bereavement
• Pet bereavement
• Pet insurance

About the Company

• At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry.
• We care where you are and believe the best place for your care is where you live.
• We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting.
• Wherever our patients call home and wherever they are on their health journey, we care.
• Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.

Equal Opportunity

• We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements.
• Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
• If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.