About the Role
Galderma is seeking a Senior eCommerce Manager to lead eCommerce for trusted brands like Cetaphil and Benzac across major Australian retailers including Amazon, Chemist Warehouse, Coles, Woolworths, and Priceline. This role requires a strong commercial mindset and proven success on the Amazon platform. You will be responsible for developing and executing eCommerce strategies to drive growth and optimize performance.
Responsibilities
- Develop and deploy the eCommerce strategy across ANZ markets, aligning with global inputs and brand priorities.
- Identify and unlock growth opportunities across digital channels, including Amazon, Chemist Warehouse, Coles, Woolworths, Priceline, and other Pureplay platforms.
- Lead annual JBPs across Pureplay retailers and ensure cross-functional alignment for omni-channel customers.
- Partner with key customers and internal account teams to drive joint business planning and eCommerce growth.
- Own forecasting, investment planning, and performance tracking across Pureplay accounts.
- Optimize trade spend and promotional ROI through data-driven analysis and agile execution.
- Set and monitor KPIs using Galderma’s CARS framework to ensure consistent brand presence and performance.
- Lead the strategic execution of retail search and media initiatives to increase visibility, drive qualified traffic, and improve conversion across platforms.
- Lead, mentor, and develop eCommerce/ Digital Team.
- Collaborate with regional and global teams to share best practices and align on strategic initiatives.
- Influence internal stakeholders across marketing, supply chain, and finance to support eCommerce acceleration.
Requirements
- Proven success on the Amazon platform is non-negotiable.
- Commercial thinking matters more than traditional marketing instinct.
- Must have one direct report.
Skills
- eCommerce strategy development
- Digital channel growth identification
- Joint Business Planning (JBP)
- Forecasting
- Investment planning
- Performance tracking
- Trade spend optimization
- Promotional ROI analysis
- Retail media strategy execution
- Retail search strategy execution
- Team leadership and development
- Cross-functional collaboration
- Stakeholder influence
Location
- North Sydney
Work Type
- 12-month fixed term contract
- Parental leave cover
Experience Level
- Senior
Benefits
- Dermatology treatments from Galderma's world-leading aesthetics portfolio, twice per year
- Volunteering leave day annually
- Corporate discount on Medibank Private Health Insurance
- Additional leave to celebrate your birthday
About the Company
- Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.
- We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology.
- Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.
- We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.
- We believe diverse perspectives help us deliver better outcomes for our customers, patients and consumers.
- At Galderma, our people make a difference, and we want every team member to feel supported to do their best work.
Equal Opportunity
- Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
