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About the Role

PerkinElmer is an experienced and trusted leader in scientific solutions, providing critical support to customers worldwide. With over 80 years of advancing science and a mission to innovate for a healthier world, we collaborate with commercial, government, academic, and healthcare clients to deliver analytical solutions and services.

Responsibilities

• Build and maintain a working relationship with Lab Owners, IT Teams and Management.
• Update the Regulatory Asset Management systems inventory of lab equipment, PC’s, software, and any other information pertinent to the environment.
• Maintain daily project related communications with team.
• Perform technical responsibilities including problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment.
• Write change control requests and test plans.
• Act as a technical Subject Matter Expert (SME).
• Manage time effectively with minimal supervision to achieve objectives.
• Provide support for audit response, validation, lab administration, PER requests, investigations, data backup configuration, software training and advanced end-user support, data integrity assessments, training, and system repairs.
• Author Standard Operating Procedures (SOPs).
• Implement continuous improvement initiatives.
• Maintain training and compliance in health and safety, security, environmental, and operational aspects of daily activities.
• Perform other duties as assigned by management.

Requirements

• Excellent customer service skills, with the ability to listen to and interpret client requests.
• Ability to troubleshoot complex technology issues.
• Strong verbal and written communication skills.
• Ability to identify, track, and complete tasks for multiple projects within prescribed timeframes.
• Must be able to remain in a stationary position more than 25% of the time.
• Ability to occasionally move inside and outside labs.
• Frequently operate on instruments, objects, tools, or controls, requiring regular bending, squatting, stretching, and reaching.
• Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds.
• Specific vision abilities required include close range observation, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Occasionally operate a computer and other office machinery.

Skills

• Windows technologies
• Manufacturing systems
• Networking
• Technical writing
• Scientific instrumentation

Location

• Regeneron (Rensselaer) - Customer Site NY

Work Type

• Full-time

Experience Level

• 2+ years of relevant technical experience

Education Level

• Associate degree in Computer Science or Life Science
• Bachelor's degree in Computer Science or Life Science

Salary/Compensations

• $62,000 to $93,000

About the Company

• PerkinElmer is an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers.
• With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Equal Opportunity

• PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law.
• PerkinElmer is committed to a culturally diverse workforce.