About the Role
Circle K is seeking an Inside Sales & Digital Marketing SME to contribute to the development of their retail business. As part of Alimentation Couche-Tard, a global leader in convenience and mobility, you will help shape the future of the gas station business and work towards becoming the preferred destination for convenience and mobility.
Responsibilities
- Plan, manage, and analyze sales and marketing campaigns across various channels.
- Evaluate campaign results and derive optimization measures.
- Develop action plans with management to achieve sales and marketing goals.
- Identify market and business potentials and implement measures for new customer acquisition and development.
- Support the expansion of the SME business through targeted sales and marketing activities.
- Create regular sales, market, and customer analyses.
- Identify growth potentials within existing customer bases.
- Derive recommendations for sales, marketing, and product management.
- Prepare and present results, key figures, and analyses to relevant stakeholders.
- Actively participate in the digitalization and automation of sales and marketing processes.
- Develop and implement ideas for optimizing the customer journey.
- Support the further development of CRM, marketing, and sales tools.
- Manage and optimize digital acquisition channels such as social media, website, and online campaigns.
- Advise customers and prospects on products and services.
- Create and follow up on offers and support contract closings.
- Collaborate closely with sales partners, gas station partners, and internal sales units.
- Support and advise sales channels in implementing marketing measures.
- Participate in cross-functional projects.
- Support sub-projects for the digitalization and automation of sales and marketing processes.
- Coordinate collaboration with internal departments and external service providers.
- Contribute to the development of market-oriented customer offers and new sales approaches.
- Manage a defined sub-budget within the agreed goals.
- Monitor costs and measures to ensure efficient use of resources.
Requirements
- Completed commercial apprenticeship or comparable qualification.
- First or several years of professional experience in sales, inside sales, marketing, or customer management.
- Analytical thinking, structured and independent work approach.
- Passion for digitalization, data-driven work, and customer-oriented solutions.
- Very good written and spoken German and English skills.
- Experience with various systems, especially CRM systems.
Skills
- Campaign Management
- Sales Support
- Data Analysis
- Market Observation
- Digitalization
- Process Optimization
- Customer Relationship Management (CRM)
- Marketing Automation
- Social Media Marketing
- Website Management
- Online Campaign Management
- Customer Service
- Offer Creation
- Project Management
- Budget Management
Location
- Berlin
Work Type
- Full-time
Experience Level
- Entry Level
- Mid-Level
Education Level
- Commercial Apprenticeship
- Comparable Qualification
Salary/Compensations
- Attractive remuneration
- Holiday pay
- 13th month salary
- Bonus
Benefits
- Secure and modern workplace in the heart of Berlin
- Up to 34 days of vacation
- Flexible working hours
- Good work-life balance
- Company pension plan
- Strong feedback culture
- JobRad (company bicycle leasing)
- Long-term account (work time account)
- Access to sports and health platforms with employer subsidies
- Employee fuel card with discounts
About the Company
- Circle K is part of the Canadian company Alimentation Couche-Tard, a leading global provider of convenience stores and mobility solutions.
- Approximately 1,200 gas stations in Germany are part of the company's network.
- Circle K aims to make customers' lives easier every day by offering convenient services and products at their service stations.
- Circle K operates gas stations in Germany under the TotalEnergies brand as a brand and supply agreement and TotalEnergies fuel dealer.
- Circle K plans to expand its offerings with new shop and car wash concepts and new branding.
- Circle K has a significant European presence and offers a flexible Fleet Card solution for fleet customers.
- The company fosters a culture of togetherness and is proud of its employees and their development.
- Circle K believes in mutual growth, stating 'If you grow, we grow - together.'
