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About the Role

As an Assistant Dental Office Manager (Operations Lead), you will perform daily front office tasks to create lasting impressions and build trust with patients. You will participate in an eight-week training program to succeed in your role.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Requirements

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Skills

• Communication skills
• Interpersonal skills
• Analytical thinking
• Organization
• Detail oriented

Work Type

• Full-time

Education Level

• High school diploma or equivalent
• College degree preferred

Salary/Compensations

• $23 - $26 /hour

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan with match
• Career development and growth opportunities
• Free continuous learning through TAG U

About the Company

• Aspen Dental-branded practices are independently owned and operated by licensed dentists.
• The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.