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About the Role

Wellstar is seeking to enhance the health and well-being of every person they serve by providing a supportive environment where contributions and ideas are valued. This role is crucial in facilitating patient care through essential clerical and receptionist functions.

Responsibilities

• Facilitate the provision of safe, age-appropriate, and culturally aware patient care.
• Perform clerical and receptionist functions including computer order entry and data retrieval.
• Maintain unit supplies, transport supplies, equipment, and patient medications.
• Prepare and maintain patient charts.
• Provide customer service and act as the central communication source on the nursing unit.
• Protect patient rights and dignity at all times.
• Maintain paper medical records and scan documents into the electronic medical record.
• Resolve patient concerns and proactively offer assistance.
• Answer telephone calls and patient call lights, communicating patient needs to the healthcare team.
• Facilitate patient admissions, transfers, and discharges.
• Track bed activity and notify housekeeping of patient discharges.
• Assist in unit flow management during code situations.
• Facilitate patient direct admissions.
• Monitor data entry for key patient safety information.
• Support initiatives of the healthcare team and participate in interdisciplinary rounds.
• Perform charge reconciliation and staffing reconciliation.
• Complete and submit supply requisitions, accept and stock deliveries.
• Place orders for durable medical equipment.
• Participate in unit performance improvement initiatives.
• Transport unit supplies, patient care supplies, medications, and equipment.
• Use effective written and oral communication skills with patients, staff, physicians, family, and visitors.
• Place physician and ancillary consults.
• Maintain computer and other related IT equipment, reporting malfunctions.
• Act as a liaison between patients and diagnostic areas, communicating anticipated times for tests/procedures.
• Serve as a unit super user for electronic documentation and facilitate data recovery during downtime.
• Communicate patient care concerns, problems, or emergencies to the RN.
• Provide a safe environment for unit operations.
• Ensure consistent use of appropriate hand hygiene.
• Keep patient rooms and unit areas clean and free of clutter.
• Follow appropriate PPE/Infection control policies.
• Reinforce the importance of universal precautions with patients and their families.
• Operate Xenex machines after patient discharge.
• Perform environment of care rounds.
• Comply with all Wellstar Health System policies, standards of work, and code of conduct.

Requirements

• High School Diploma or GED required.
• Less than 1 year of clinical experience in an acute care setting is preferred.

Skills

• Ability to read, write, and speak the English language.
• Strong customer service and interpersonal skills.
• Ability to collaborate with other healthcare providers.
• Ability to multi-task.
• Ability to function in stressful and emergency situations.
• Strong detail orientation.
• Computer skills.
• Personal time management skills.
• Basic computer skills.
• Ability to enter information into an electronic medical record.
• Basic medical terminology.

Location

• Night Shift (United States of America)

Work Type

• Full-time

Experience Level

• Less than 1 year

Education Level

• High School Diploma or GED

Benefits

• Support to do more meaningful work
• Rewarding life

About the Company

• Wellstar's mission is to enhance the health and well-being of every person they serve.
• Wellstar is a shining example of what's possible when bright professionals dedicate themselves to making a difference in the healthcare industry and in people's lives.
• Wellstar is the most integrated health system in Georgia.