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About the Role

The Contract Review Specialist plays a critical role in ensuring customer requirements are fully understood, accurately built, and properly documented before any job is released to the production floor. This position acts as a second set of eyes after Engineering to ensure accuracy, completeness, and compliance with customer specifications, internal processes, and applicable industry standards. The role is detail-oriented, customer-facing, and requires strong organizational and communication skills, serving as a key link between customers, Engineering, Quality, Purchasing, and Production.

Responsibilities

Review customer purchase orders to verify process requirements, pricing accuracy, correct quantities, notes, and special instructions.
Conduct reviews of blueprints and technical documents to ensure specifications are met throughout the production process.
Confirm that Engineering-built job routers accurately reflect all customer and specification requirements, including blueprint revisions, purchase orders, customer notes, and test panel requirements.
Act as the second level of verification to ensure no steps, requirements, or documentation are missed prior to release.
Identify discrepancies, omissions, or unclear requirements and collaborate with Engineering and Quality to resolve them.
Ensure all required documentation is complete, accurate, and assembled before releasing the job to the production floor.
Monitor paint and powder inventory levels relative to upcoming jobs and identify material shortages or potential shortfalls.
Coordinate with purchasing to ensure required materials are ordered in time to support production schedules.
Serve as customer-facing point of contact for purchase order revisions, clarification of specifications/requirements, pricing discrepancies, and missing or incorrect documentation.
Maintain organized tracking of open items requiring customer feedback and perform follow-ups when responses are delayed.
Provide clear, professional communication to support timely job release.
Track all open and pending contract review items.
Communicate outstanding issues, pending customer responses, and job status to the internal team daily.
Coordinate with customer service and production management regarding front-end delays impacting lead times.
Assist with non-conformance/rework documentation, shipping & logistics, count changes, load splits, and coordinating with finance for invoicing when primary responsibilities are complete.

Requirements

Exceptional attention to detail and accuracy
Strong organizational and time-management skills
Ability to manage multiple jobs simultaneously in a fast-paced environment
Analytical thinker with strong problem-solving abilities
Clear, professional written and verbal communication skills
Ability to work cross-functionally with Engineering, Quality, Purchasing, and Production
Comfortable working directly with customers
Full proficiency expected to take up to one year due to complexity of requirements, military/government specifications, and coating processes.

Skills

Contract review
Customer requirement verification
Blueprint and technical document review
Process requirement verification
Quality assurance and compliance
Pricing accuracy verification
Inventory monitoring
Material coordination
Customer communication
Problem-solving
Organizational skills
Time-management skills
Written communication
Verbal communication

Location

State of New York

Work Type

Contract
Full-time

Experience Level

Entry Level
Mid Level

Salary/Compensations

$20.00 - $24.00 per hour

Benefits

Paid Holidays
Paid Vacation / Sick Time
401 (k) Retirement Plan with Company Match
Medical, Dental & Vision Insurance
Employee Assistance Program (EAP)
Health Savings Account (HSA)
Company Paid Life Insurance
Voluntary Insurance Benefits including Disability Insurance, Accident Insurance, Cancer Insurance, Critical Illness Insurance, Hospital Indemnity Insurance and Life Insurance
Free Fountain Soda Machine On-site!

About the Company

C.H. Thompson is a premier one-stop-shop for all finishing needs, focusing on improving quality and increasing productivity.
Services include anodizing, painting, powder coating, intricate masking and silk screening.
Serves industries including aerospace, agricultural, automotive, computer, electronics, household, industrial, medical and military.
Customer base ranges from small privately owned machine shops to top Fortune 500 companies.
ISO 9001:2015, AS9100D and NADCAP certified.

Equal Opportunity

C.H. Thompson is an Equal Opportunity Employer.
Provides equal employment opportunities to all employees and applicants for employment.
Prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.