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About the Role

The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning, and electrical systems. This role involves leadership and mentoring to drive a team, increase customer care, and satisfaction. The Master Technician will interact directly with customers, educating them on vehicle issues and proposed solutions.

Responsibilities

• Diagnose and repair brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems to specifications.
• Perform duties of lower-level technician roles.
• Explain technical diagnoses and needed repairs to non-mechanical individuals.
• Continuously learn new technical information and techniques through training.
• Assist fellow technicians with technical activities.
• Inform store management of mechanical repair issues.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety, and environmental rules.

Requirements

• High School Diploma or GED.
• 5+ years of automotive mechanical diagnosis, problem-solving, and repair experience.
• Section 609 Certification required.
• State Inspection license if applicable.
• High level of motivation, energy, and a customer-focused attitude.
• Valid driver's license.
• Successful completion of a pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.
• Extensive standing, walking, pushing, and reaching.
• Need full range of motion for reaching, bending, and stooping.
• Repetitive movement of hands, arms, legs.
• May drive a vehicle if needed.
• Lifting of heavy equipment >50 pounds is required.
• May work outside and be exposed to weather.
• Exposure to adverse weather conditions, chemicals, odors, dirt, and dust.
• Specific vision abilities required: close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Skills

• Technical expertise in drivability, air conditioning, and electrical systems.
• Leadership and mentoring.
• Customer service and education.
• Collaboration and team-first mentality.
• Mechanical diagnosis.
• Problem-solving.
• Repair.

Work Type

• Full-time

Experience Level

• 5+ years

Education Level

• High School Diploma or GED
• ASE certifications (A1 through A8) preferred
• Section 609 Certification
• State Inspection license

Salary/Compensations

• $34.80 to $48.00 flat rate based on experience
• Up to 32 labor hours guaranteed per week

Benefits

• Medical, dental, and vision benefits
• Life insurance
• Short Term Disability
• Supplemental benefits
• 401(k) with company match
• PTO and holiday pay
• On-demand pay partner (DailyPay)
• Reduced benefits available for part-time team members
• Company funded ASE certifications

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.