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About the Role

Provide care and support to patients across all recovery programs, ensuring a safe, structured, and therapeutic environment. This role includes medical observation support, patient monitoring, and coordination of wellness-based programming such as gym, outdoor leisure, and personal care services. The RSS- Wellness plays a key part in promoting physical health, routine, and recovery-oriented engagement within treatment milieu.

Responsibilities

Open, close, and actively monitor scheduled gym times for patients
Provide non-clinical emotional support and maintain a therapeutic milieu
Ensure safe supervision and adherence to facility and clinical guidelines during gym use
Schedule, coordinate, and observe structured outdoor leisure time activities
Review all clearance forms to confirm medical and psychiatric clearance prior to gym and pool access
Maintain accurate documentation, entering notes of patient participation in gym, pool, and wellness activities
Coordinate patient salon and grooming appointments, ensuring scheduling aligns with treatment programming and unit flow
Ensure patients and clinical staff are aware of patient appointments for salon
Monitor appropriate behavior and safety during wellness activities and escalate concerns per protocol
Collaborate with the Fitness and Wellness Specialist
Print and collect gym sign-in sheets
Assist with weekly cycling programs and other programs as assigned
Report any equipment or pool issues to appropriate staff
Collaborate with interdisciplinary teams and participate in treatment team meetings
Maintain a safe and caring environment, delivering care in a culturally sensitive manner and consistent with Wellbridge mission, vision, and values
Provide patient education, including Wellness Orientation and review of rules, regulations
Support crisis intervention and de-escalation; assist during medical/psychiatric emergencies as directed
Maintain timely and accurate documentation of all interventions, observations, and incidents
Oversee and document appropriate use of the Wellness Center
Implement and reassess mitigation strategies to ensure patient and staff safety

Requirements

High school diploma or its educational equivalent
General knowledge of substance uses and/or mental health disorders
BLS certification within 60 days of hire, current BLS cert preferred
Strong communication, critical thinking, and interpersonal skills
Current NYS driver’s license and clean driving record preferred
Ability to maintain professional boundaries in a structured clinical environment
Experience in behavioral health, residential treatment, or healthcare support preferred
Frequent verbal and electronic communication with staff and patients
Use of basic office equipment including computer and phone systems for documentation and coordination

Skills

Communication
Critical thinking
Interpersonal skills

Location

On-site

Work Type

Full-time

Education Level

High school diploma or equivalent

Equal Opportunity

We are an Equal Opportunity Employer and committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital or familial status, pregnancy, reproductive health decision making, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.