Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

A team-minded and solution-orientated leader with expert communication skills who will provide support to the Housekeeping team. A detail-oriented professional who aims to constantly improve guest and employee experience and exceed operational and financial goals.

Responsibilities

• Encourages a team-minded culture and serves as a role model.
• Conducts orientation and in-service training on company policies, OSHA standards, guest satisfaction, and equipment usage.
• Coaches and provides feedback to the housekeeping team, encouraging a growth mindset.
• Creates weekly schedules for the housekeeping team and manages payroll processes.
• Establishes housekeeping standards and procedures, maintaining knowledge of OSHA standards.
• Upholds high standards of cleanliness, safety, and conduct, making recommendations for service/efficiency improvements.
• Inspects guest rooms, corridors, laundry, restrooms, and public areas.
• Inspects vacant rooms, verifies status, and updates the team on discrepant rooms.
• Examines the building to determine repair/replacement needs for furniture, equipment, and décor, making recommendations to management.
• Investigates housekeeping service and equipment complaints and takes corrective action.
• Records data including work assignments, personnel actions, time cards, and periodic reports.
• Manages housekeeping inventory, including purchasing, re-ordering, and maintaining supplies.
• Attends staff meetings representing the guest and employee voice.

Requirements

• 1-3 years of management experience in hotel housekeeping, luxury properties preferred.
• Experience with the NY Local 6 Union.
• Thorough understanding of Forbes Travel Guide and its standards.
• Ability to lift and carry 50 pounds.
• Ability to frequently bend, stoop, kneel, and stand throughout the shift.
• Schedule flexibility to meet the demands of a 24-hour operation.
• Maintain a high standard of personal appearance and grooming.
• Maintain regular attendance in compliance with hotel needs.
• Attend all hotel-required meetings and trainings.
• Ability to maintain confidentiality of sensitive guest and colleague information.

Skills

• Strong interpersonal skills and leadership experience.
• Attentive, friendly, courteous, and service-oriented approach to all encounters.
• Proactive approach to problem resolution, including anticipating, preventing, identifying, and solving issues.
• Ability to contribute to short-term and long-term problem solving.
• Establishes close working relationships with other departments for cohesive operation.
• Ability to multitask and prioritize department functions for maximum efficiency and effectiveness.
• Outstanding communication skills.
• Understanding of Microsoft Office (Excel, Word, Email).

Location

• Williamsburg

Work Type

• Full-time

Experience Level

• 1-3 years management experience

Salary/Compensations

• $70,000

About the Company

• The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience.
• Offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort.
• Prides itself on offering warm hospitality to all.
• Promotes a culture of respect, diversity, career growth and fun.

Equal Opportunity

• We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities.
• We participate in E-Verify.