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About the Role
Wolf & Badger is seeking a Sales Associate for its London, Soho store. This role is ideal for skilled sellers and involves increasing brand awareness, driving sales, and nurturing customer relationships. The position requires working 5+ days per week, including weekends and some public holidays, with varied start and end times.
Responsibilities
- Educate customers on the Wolf & Badger concept and key selling points for each of our community of brands
- Develop new and maintain existing relationships with our customers and achieve sales goals
- Deliver the highest level of customer service
- Provide styling advice and drive multi-item transactions
- Assist with visual merchandising of displays, and ensure the store is maintained and in pristine condition at all times
- Work with content and marketing teams to assist with the production of relevant in-store videos, photos and other creative materials for social media
- Work with brands and events teams to help produce and execute in-store events
- Support our customer service team with store-related customer inquiries
- Manage stock inventory and deliveries; execute the delivery and return of stock from and to our brands
- Contribute to the organisation and maintenance of the store stock room
- Foster an environment of teamwork, trust and collaboration with peers, customers and other department
Requirements
- Confident and skilled in making sales
- Well organised with sharp attention to detail
- Great inter-personal skills
- Champions small and ethical designers
- Cultivates long-term relationships with customers, going above and beyond so they have a great experience every time they shop with us
- Excellent verbal and written communication skills
- Confident using a variety of software and strong with technology
- Kind and supportive colleague
- Must thrive under pressure and enjoy a challenge
Skills
- Sales
- Customer Service
- Visual Merchandising
- Inventory Management
- Teamwork
- Communication
Location
- London, Soho
Work Type
- Retail
- Full-time
Experience Level
- Skilled sellers
Salary/Compensations
- £28,900 per annum plus a generous personal sales commission
Benefits
- 25 day holiday allowance in addition to bank holidays
- Paid volunteering leave, pet-ernity leave and heartbreak leave
- Quarterly Wellness Wallet
- Subscription to Yulife health and wellbeing app
- Opt in health insurance plan
- Cycle to work scheme
- Ample paid sick leave
- Staff discount across Wolf & Badger, in store and online
About the Company
- Wolf & Badger is on a mission to make retail fair.
- Working to support our community of 2000+ independent designers from around the globe, we connect customers with ethically sourced fashion, design, home and beauty through our online marketplace and flagship stores in London, New York City and Los Angeles.
- We are a Certified B Corporation, with social and environmental purpose at the core of everything we do.
Equal Opportunity
- Wolf & Badger is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. We encourage applications from people from all walks of life.