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About the Role

The Bilingual Medical Assistant is responsible for conducting administrative and specific clinical tasks under the direction of a Physician or Provider to ensure efficient operation of the clinic. The Medical Assistant contributes to a positive patient experience by functioning as a member of the clinical team performing a supportive role in the delivery of patient care.

Responsibilities

• Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic.
• Documents patient vitals and keep medical records up to date.
• Communicates and documents any status updates and changes regarding patient and treatment plan.
• Maintains patient charts and ensures completeness and accuracy of patients’ forms.
• Keeps patients informed of delays and progress of clinical appointments.
• Provides administrative support and performs routine clerical tasks such as photocopying, scanning, and faxing.
• Ensures exam rooms are prepared and stocked with adequate medical supplies as well as cleaning rooms appropriately between patients.
• Maintains and responds to e-mails, telephone calls and inquiries.
• Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls.
• Assists team and uses downtime efficiently.
• Performs other duties as assigned.

Requirements

• Fluency in both English and Spanish required.
• One (1) year of experience in a clinical setting.
• Employment for this position is contingent upon the successful completion of a background check and drug screening.

Skills

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
• Knowledge of patient care charts and patient histories.
• Knowledge of patient evaluation and triage procedures.
• Ability to perform standard clinical procedures according to established protocols.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Ability to maintain calendars and schedule appointments.
• Ability to maintain quality, safety, and/or infection control standards.
• Ability to adapt easily to changing conditions and work responsibilities.
• Excellent verbal and written communication skills.

Location

• San Antonio, TX
• Austin, TX

Work Type

• Full-time

Experience Level

• 1 year of experience in a clinical setting

Education Level

• High School diploma or GED
• Medical Assistant certification preferred
• Current Basic Life Support (BLS/CPR) certification preferred

Salary/Compensations

• Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Benefits

• 3 Medical Plans
• 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long-Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

About the Company

• Quantum Pain and Orthopedics is a premier outpatient clinical network serving the San Antonio and Austin, TX areas.
• Our specialty is combining high quality healthcare with compassion and excellence.
• QPO strives to create a team that highlights our culture of diversity, ethics, and collaboration.
• Come join our team at Quantum Pain and Orthopedics and uncover the excellence in YOU!