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Proven experience in front-line customer service or similar roles.
Excellent attention to detail and strong organizational and time management skills.
Proficiency in business correspondence and professional communication with customers.
Strong working knowledge of the MS Office Suite (Word, Excel, Outlook, PowerPoint).
Fluency in English (written and spoken).
Minimum A2 level in German (written and spoken).
Exceptional interpersonal skills with a customer-service-oriented mindset.
Demonstrated ability to handle sensitive information with discretion and maintain confidentiality.
Empathetic, open-minded, and highly communicative, with a strong social presence.
Prior experience in student services or administrative roles within an educational institution is preferred.
Proven track record in student services, customer support, administration, higher education management, or continuing education.
Ability to think critically and develop new approaches and innovative solutions.
Creative thinker with the ability to problem-solve and contribute new ideas.
Strong team player with a proactive attitude and the ability to take initiative.
Flexible and adaptable, comfortable with shifting priorities and diverse responsibilities.

BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world.
BSBI aims to teach students to understand how businesses function and how economic success is generated.
BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success.
BSBI is located in the heart of Berlin and is an international business school that offers academic excellence.
BSBI is a member of Global University Systems (GUS) and provides unlimited career opportunities for its students and staff.
BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with more than 18,000 students at locations in Germany, Europe and beyond.
BSBI prepares students for impactful global careers, providing accessible and quality education to cultivate future industry leaders.
BSBI's focus on enterprise, leadership, and success empowers students with an entrepreneurial mindset to lead and succeed.
BSBI fosters an inclusive, innovative, and supportive learning environment.
BSBI's mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world.
Explore https://www.berlinsbi.com/ for more information about us!

Student Services Officer at Berlin School of Business and Innovation

Student Services Officer