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About the Role

The Medical Assistant (MA) assists in the examination and treatment of patients under the direction of a physician and/or mid-level provider, providing information, services, and assistance.

Responsibilities

• Greet patients, introduce self, and escort to exam room.
• Verify patient information, medical history, medications, and confirm purpose of visit.
• Interview patients, measure vital signs, and record information on patients' charts.
• Draw and collect blood samples from patients and prepare specimens for laboratory analysis.
• Prepare treatment rooms for examination of patients.
• Secure patient information and maintain patient confidence by completing and safeguarding medical records.
• Complete diagnostic and procedure coding as required/needed.
• Counsel patients by transmitting physician's orders and questions about surgery.
• Schedule surgeries by making arrangements with the surgical center, verifying times with patients, and preparing necessary forms.
• Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Practice safe habits including infection control and lifting procedures.
• Present a professional image and customer focus.
• Practice teamwork by helping others willingly and communicating professionally.
• Keep supplies ready by inventorying stock, placing orders, and verifying receipt.
• Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Update job knowledge by participating in educational opportunities and reading professional publications.
• Serve and protect the practice by adhering to professional standards, policies, procedures, and federal, state, and local requirements.
• Enhance practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value.
• Operate standard office equipment.
• Maintain regular and predictable attendance.
• Adhere to Advanced Pain Care’s Policies and procedures.
• Perform other duties as assigned.

Requirements

• Requires a high school diploma or GED.
• One or more years’ experience preferred.
• Clear and precise communication.
• Ability to pay close attention to detail.
• Effectively manage day by organizing and prioritizing.
• Possess excellent phone and customer service skills and abilities.
• Protect patient information and maintain confidentiality.
• Knowledge of general medical terminology.
• Organizational skills and ability to identify, analyze and solve problems.
• Works well independently as well as with a team.
• Strong written and verbal communication skills.
• Interpersonal/human relations skill.
• Must be able to sit and/or stand for prolonged periods of time.
• Must be able to bend, stoop and stretch.
• Must be able to lift and move boxes and other items weighing up to 30 pounds.
• Requires eye-hand coordination and manual dexterity sufficient to operate office equipment.

Skills

• Medical terminology
• Organizational skills
• Problem-solving
• Written communication
• Verbal communication
• Interpersonal skills
• Customer service
• Phone skills
• Teamwork
• Attention to detail
• Confidentiality

Experience Level

• One or more years’ experience preferred

Education Level

• High school diploma or GED