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About the Role

The Transfer Administrator ensures the efficient transfer of client account assets, either in kind or in cash, to or from CI Investment Services (CIIS), meeting all industry guidelines and deadlines. This role is also responsible for ensuring all Registered Transfer requests are accompanied by the appropriate provincial and/or federal documentation.

Responsibilities

• Complete the movement of assets from other financial institutions into CIIS and assets from CIIS to external institutions.
• Ensure Manual Transfer requests/documentation is received in good order, signature guaranteed, and initiate the Transfer to the relinquishing institution.
• Complete Automated Transfer In and Transfer Out requests via the Account Transfer Online Notification (ATON) system within IIROC regulated deadlines.
• Research and input ISIN, cusip or Mutual fund codes on CDS/DTC and advise internal settlement department to release and segregate assets.
• Follow-up on all outstanding Transfers IN requests at 10, 15, and 20 business day timelines.
• Ensure all residual amounts are handled effectively, allowing for account status to be closed.
• Communicate with external parties to confirm whether assets being received or delivered are permitted to be held and that standing settlement instructions are acceptable prior to executing the Transfer IN/OUT.
• Complete and submit to relinquishing Trustees various registered transfer documentation relating to Locked IN Plans and RESP Plans.
• Communicate with the Registered Products Team to ensure CRA requirements are fulfilled prior to the delivery or receipt of registered assets.
• Research inquiries submitted by the Support team or Account Opening Help Desk (AOH) specific to pending Transfer IN/OUT requests within established SLAs.
• Manage internal email box (VB Transfer) to ensure all inquiries are handled within established service level expectations.
• Process cheques received relating to Transfer IN requests by depositing monies into the client account and update client notes.
• Navigate and understand the DTC, CDS, terminals to help execute Transfer requests.
• Keep up to date with industry updates through portal notices regarding depository platform changes, regulations, and status updates.
• Share industry update information with internal and external parties.
• Work on other ad-hoc duties/projects as needed.

Requirements

• Minimum of 3+ years’ work experience in a similar role or within the financial services industry.
• Must have a solid understanding of Mutual Fund or securities basics.
• Able to work well under pressure with demanding workloads in a deadline-oriented environment.
• Able to take initiative and work independently or in a team environment.
• Flexibility to work on varied projects and assignments outside of daily assigned tasks.
• High degree of accuracy and attention to detail.
• Ability to research issues and analyze information to problem-solve issues.
• Must be flexible and able to work overtime during specific seasonal busy periods (e.g., Year End, RSP season).

Skills

• Proficient with Microsoft Office applications, specifically Word, Excel, Access and Outlook.
• Strong working understanding of Canadian Depository for Securities (CDS), Canadian Derivatives Clearing Corporation (CDCC), National Securities Clearing Corporation (NSCC), Depository Trust Company (DTC).
• Excellent organization and planning skills.
• Excellent communication (written and oral) and interpersonal skills.

Location

• Onsite

Work Type

• In-office
• Full-time

Experience Level

• 3+ years

Education Level

• High school diploma or equivalent
• Post-secondary education in Finance or Accounting, or a related field an asset
• Completion of Canadian Securities Course (CSC), IFIC Mutual Funds Course, and/or other related industry education would be an asset

Salary/Compensations

• $34,320 to $58,500

Benefits

• Health insurance coverage
• Wellness programs
• Life and disability insurance
• Retirement savings plans
• Paid leave programs
• Education-related programs
• Paid holidays and vacation time
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced group benefits
• Parental Leave Top–up program
• Paid time off for Volunteering

About the Company

• CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms.
• Since 1965, we have consistently anticipated and responded to the changing needs of investors.
• We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice.
• Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential.
• Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.
• We offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.
• Modern HQ location within walking distance from Union Station

Equal Opportunity

• We are focused on building a diverse and inclusive workforce.
• CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities.