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About the Role
GetYourGuide's Localization team ensures travel experiences are accessible and compelling worldwide by maintaining high-quality content that resonates authentically with local markets. As a Senior Localization Specialist focused on Language Quality & AI, you will own the strategy for evaluating language quality and testing/training AI models to achieve quality at scale. This project-based role involves leading 1-3 major initiatives quarterly to support global growth through strategic thinking, problem-solving, and data-driven rigor.
Responsibilities
- Evaluate and train MT/AI models to continuously improve output for different content types and make recommendations based on model effectiveness.
- Define strategies for optimizing MT/AI models and determine the right allocation of MT/AIPE and human translation/review to achieve quality goals.
- Design scalable quality measurement workflows, including integrations with TranslatedOS and automation.
- Measure and report on language quality across 36+ languages and multiple content types (product, marketing, inventory), and establish quality benchmarks.
- Analyze quality data (e.g., error patterns) and deliver insights into how quality levels impact users and business outcomes across different markets.
- Partner with internal and external stakeholders (e.g., Engineering, Quality Account Managers) to align on MT architecture decisions.
Requirements
- 3+ years evaluating and optimizing MT and AI models across different content types and languages for a tech company with a large global reach.
- Experience with prompt engineering and fine-tuning LLMs for translation tasks.
- Strong technical knowledge of localization, including translation management systems, quality evaluation frameworks, automation tools, and managing translation memories, style guides, and glossaries.
- Proven ability to design and implement scalable systems using methods like MTQE, AI LQA, and human review to measure language quality.
- Strong analytical skills, using data and insights to make informed decisions.
- Comfortable with high autonomy in fast-paced, ambiguous settings, executing with a test-and-learn mindset.
- Strong cross-functional collaboration skills – ability to translate quality insights into actionable recommendations for stakeholders.
Skills
- Prompt engineering
- LLM fine-tuning
- Translation management systems
- Quality evaluation frameworks
- Automation tools
- Translation memories
- Style guides
- Glossaries
- MTQE
- AI LQA
- Human review
- Data analysis
Location
- Berlin HQ
- New York
- Bangkok
Work Type
- Hybrid
- Project-based
Experience Level
- Senior
Benefits
- Annual personal growth budget
- Mentorship programs
- Work from anywhere in the world for 30 days per year
- Hybrid working approach (3 days in office, 2 days optional at home)
- Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
- Monthly transportation budget
- Monthly fitness budget
- Discounts for GetYourGuide activities
- Language reimbursement program
- Health and wellness benefits
About the Company
- GetYourGuide's mission is to connect people with unforgettable travel experiences around the world.
- Millions look to GetYourGuide for unique activities they can trust.
- GetYourGuide is committed to making every journey extraordinary.
Equal Opportunity
- Qualified persons will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
- Please refrain from including your picture and age with your application.