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About the Role

Discover a path without limits at Meliá, where countless opportunities for advancement and personal growth await. Embark on a journey that takes you through different countries and makes you part of our large global family.

Responsibilities

• Booking events in the hotel booking system
• Presenting the hotel through property tours
• Creating customized offers
• Preparing documents and necessary information for appointments and meetings
• Conducting follow-up and handling complaints
• Providing professional instruction and support to apprentices and interns
• Contacting clients post-event to ensure customer satisfaction
• Demonstrating thorough knowledge of products and ways to meet guest needs

Requirements

• Experience in the event and conference industry, hotel event departments, and/or group reservations departments
• Good written and spoken German and English skills; additional languages are a plus
• Strong communication and sales skills
• Organizational talent, structured work approach, and problem-solving skills
• Enthusiastic and creative demeanor combined with commitment, flexibility, and high self-motivation

Skills

• Event planning
• Coordination
• Sales
• Customer service
• Opera Cloud
• MS Office (365)

Location

• Berlin

Work Type

• Full-time

Experience Level

• Entry-level
• Mid-level

Salary/Compensations

• €41,544 - €43,956 gross annual salary (depending on qualifications)

Benefits

• 30 vacation days per year
• Company-covered Deutschland-Ticket
• Discounted rates at all Meliá Hotels International hotels and resorts worldwide, including for relatives and friends
• 30% discount on food and beverages at all Meliá Hotels International hotels and resorts worldwide
• Supportive and respectful team environment
• Structured onboarding and support
• Internal and external training opportunities
• Internal career advancement opportunities
• Free tea, coffee, and cold beverages
• Complimentary fresh full meals in the employee canteen
• Free work clothing provided and cleaned
• Cleaning of private business attire
• Regular team events and parties
• Regular health days and discounts on gym memberships
• Attractive employee discounts on clothing, car rentals, and more from over 600 brands
• €1,000 bonus through the 'Inspiring Friends' program for referring new employees

About the Company

• Meliá Hotels International is committed to equal opportunities between men and women in the workplace.
• We promote a company culture dedicated to effective equality and raise awareness for the need for collective and global action.
• We foster our commitment to equality and diversity, avoiding any type of discrimination.
• We believe that diversity and inclusion among our employees are essential for our success as a global company.
• We are committed to the sustainable growth of our industry through a great, socially responsible human team.
• Our motto is 'On the path to a sustainable future, starting from a responsible present'.

Equal Opportunity

• Meliá Hotels International is committed to equal opportunities between men and women in the workplace, with the support of management and the principles in its HR policies.
• We promote our commitment to equality and diversity and avoid any type of discrimination, especially regarding disability, origin, religion, gender, or age.
• We believe that diversity and inclusion among our employees are essential for our success as a global company.