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About the Role

Manage the daily operations of a diverse property portfolio, maximizing investment value through proactive management, legal compliance, and tenant satisfaction. This role requires direct client communication and supervision of staff.

Responsibilities

• Oversee and manage the Landlord and Tenant relationship.
• Prepare formal and detailed Client reports on property management services.
• Ensure accurate raising and collection of all rents and service charges.
• Prepare and oversee service charge expenditure.
• Ensure tenants comply with all lease obligations.
• Progress tenant applications for Landlords consents for alterations, subletting, or lease assignment.
• Collaborate with the FM team to ensure full property compliance with legislation.
• Assist clients with due diligence in property acquisition and disposal.
• Undertake regular property inspections to ensure tenant compliance with lease obligations regarding use and maintenance.
• Read leases and maintain accurate data in the property management system.
• Support and assist on-site management staff and the Regional Facilities Team.
• Perform other property management duties as reasonably requested by the Client.
• Build and maintain strong professional relationships with clients, tenants, and colleagues.
• Provide professional advice and support on value enhancement projects, rent reviews, and lease renewals.
• Lead dispute resolution efforts.
• Cross-sell specialist services, utilize knowledge from Sustainability and Building Surveying teams, and introduce Placemaking initiatives.

Requirements

• MRCIS preferred or similarly qualified with experience managing a similar property portfolio.
• A proactive, practical, and positive approach to work.
• Willingness to help others who need additional support.
• Excellent and professional communication skills.
• Demonstrate authentic passion, ambition, and a strong work ethic.

Skills

• Proficiency in industry software such as Tramps, Qube, Yardi, Horizon, and Re-leased.

Location

• Hybrid

Work Type

• Hybrid working
• Core working hours

Benefits

• Hybrid working with a minimum of three days in the office.
• Core working hours for flexibility.
• Study support.
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance & wellness programme.
• Long service additional holidays.
• Birthday off.
• Extra day off between Christmas and New Year.
• Lifestyle benefits (gym membership, cycle to work, buy/sell holiday).
• Social events throughout the year.
• Generous referral bonus.

About the Company

• To deliver great Workmanship rooted in a strong commitment to getting the fundamentals right.
• We're in the property business, but we're all about the people.
• We live and breathe our core values: Collaboration, Empowerment, Autonomy, Integrity.