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About the Role
Change Grow Live is seeking a Homeless Recovery Coordinator for their Tower Hamlets team to support service users with drug issues throughout their treatment and recovery journey. The role involves assessing and engaging service users to ensure they receive the right intervention at the right time.
Responsibilities
- Work closely with entrenched rough sleepers, encouraging engagement with services and providing rapid assistance.
- Connect individuals with drug and alcohol support, mental health services, and other healthcare provisions.
- Oversee service users’ treatment journeys, assist in hospital discharge planning, and collaborate with housing providers to secure appropriate accommodation.
- Act as the key link between CGL services, rough sleeping partners, hostels, shelters, the local council, and other support agencies to coordinate care and maximise opportunities for recovery.
- Maintain accurate records, attend case conferences, and contribute to partner tasking meetings to ensure service users receive consistent and effective support.
Requirements
- Have a strong understanding of substance misuse issues and experience of working within a similar field.
- Be an excellent communicator, both verbal and written with good IT skills.
- Proactive and able to work on own initiative with excellent time management and prioritising skills.
- Have a good working knowledge of mental health interventions, services, and good practice.
- Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
- Ability to manage change successfully in a way that prioritises the needs of service users.
- Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.
- Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.
- Applicants must already have the right to work in the UK at the time of application.
- This role is not eligible for visa sponsorship.
Skills
- Substance misuse issues
- Communication (verbal and written)
- IT skills
- Time management
- Prioritising skills
- Mental health interventions
- Interpersonal skills
- Partnership working
- Information governance
Location
- Whitechapel
Work Type
- Full time
- Fixed Term Contract until the 30th of September 2027
Experience Level
- 1-2 years experience
Salary/Compensations
- £28,557.79 - £32,802.41 (pro rata if part time)
- Inner London Weighting (£4,236.47)
Benefits
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service (Capped at 30 days)
- Paid ‘Wellness’ hour each week
- ‘Wellness’ hub
- Employee Assist Programme
- Contributory pension scheme
- Discounts for shopping, cinema, holidays, etc.
- Friendly and supportive team
- Training, career development & progression opportunities
About the Company
- At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options.
- Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.
Equal Opportunity
- This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.