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About the Role

Develop and deliver bilingual (French Canadian and English) internal communications supporting Gallagher’s Benefits & HR Consulting (GBS) in Canada. This role ensures alignment with organizational priorities, culture, and brand voice while driving engagement across both divisions. It combines strategic counsel with hands-on execution, supporting leadership communications, change initiatives, and ongoing business updates.

Responsibilities

Lead internal communications strategies for GBS Canada, ensuring alignment with leadership messaging, transformation initiatives, and organizational updates.
Balance strategic thinking with hands-on execution to deliver high-quality work on time.
Own internal communications plans for projects and initiatives, ensuring alignment with business priorities, culture, and brand voice.
Develop and deliver bilingual internal communications for Canada, including leadership messages, organizational announcements, emails, intranet content, talking points, newsletters, and presentations.
Provide communications counsel to senior leaders and business partners, helping guide messaging, timing, and channel strategy.
Manage the creation, review, and release of internal communications to ensure clarity, consistency, and accuracy.
Collaborate across communications, HR, marketing, and business teams to drive alignment and adoption of communication strategies.
Manage communication tools, platforms (e.g., SharePoint, Poppulo), and calendars for supported business areas.
Apply metrics, insights, and best practices to continuously improve communication effectiveness and employee engagement.
Support crisis communications and client-related messaging, including M&A announcements.
Oversee the creation of collateral for both internal and external audiences, ensuring alignment with business goals and brand standards.

Requirements

Bachelor’s degree in communications, journalism or a related field.
Minimum 7-10 years of experience in corporate or internal communications.
Experience supporting senior leaders in a complex, matrixed organization.
Experience in financial services, insurance brokerage or a large global organization is a plus.
Relationship builder with individuals at all levels and in all areas of the world; seeks to build trust through a professional attitude, confidence, and a strong work ethic.
Must be self-starter and continuous learner who takes initiative to implement strong plans and continuous process improvements.
Comfortably operates with minimal direction.
Engages in continuous learning - proactively researches and applies best practices and innovations in internal communications.
Bilingual, English and French required.

Skills

Exceptional written and verbal communication skills in French Canadian and English, with strong grammar, editing and proofreading ability.
Proven ability to translate complex information into clear, audience-focused communications.
Strong writing and editing skills across a range of internal channels and audiences, including newsletters, SharePoint and email platforms.
Ability to independently manage multiple medium- to high-complexity projects with competing deadlines.
Strong attention to detail, time management and organizational abilities.
Comfort working independently while building strong relationships with global and cross-functional partners.
Experience leveraging data, insights and industry trends to inform communication strategies.
Proficiency with Microsoft 365 tools; experience with SharePoint, Poppulo or similar platforms preferred.
Knowledge of AP Style for consistent and professional communications.

Location

Canada

Work Type

Full-time

Experience Level

7-10 years
Senior

Education Level

Bachelor's degree

Benefits

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning

About the Company

Gallagher is a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right.
We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.
At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together.
Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.
We believe that every candidate brings something special to the table, including you!
At Gallagher, we are dedicated to building an inclusive and authentic workplace.
At times, we will consider transferable skills from previous roles.

Equal Opportunity

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)