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About the Role
We are looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
Responsibilities
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
- Varied amount of manual handling and physical activity required within the day-to-day duties of the role.
Requirements
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
- Must be eligible to work in the UK.
- Must be 18 years of age or older.
Skills
- Customer service
- Communication
- Adaptability
- Commercial awareness
- Relationship building
- Teamwork
- Fundraising
- Merchandising
- Stock management
- Health and safety compliance
- Safeguarding compliance
- Security compliance
- Administration
- HR policies
- Manual handling
Location
- South Woodford
Work Type
- Part-time
- Fixed-term contract
Experience Level
- Assistant Manager
Salary/Compensations
- £13.67 - £15.52 per hour
Benefits
- Substantial retirement plan
- Generous and flexible leave allowance
- Discounts on travel
- Discounts on technology
- Gym membership
- Confidential wellbeing support from the Retail Trust
About the Company
- At Cancer Research UK, we exist to beat cancer.
- We are professionals with purpose, beating cancer every day.
- Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.
Equal Opportunity
- We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion.
- We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
- We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.