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About the Role
The Sales Support Specialist plays a key role in supporting the sales team by preparing and processing customer accounts, gathering and reviewing sales data, and collaborating closely with internal stakeholders. This role also involves engaging with customers to understand their needs and responding to inquiries in a professional, positive, and solution-oriented manner.
Responsibilities
- Prepare and process customer accounts.
- Gather and review sales data.
- Collaborate closely with internal stakeholders.
- Engage with customers to understand their needs.
- Respond to customer inquiries professionally, positively, and in a solution-oriented manner.
Requirements
- High school diploma or equivalent.
- Typically two to four years of relevant clerical or administrative experience.
- Strong computer navigation skills.
- Proficiency in Microsoft Office and other business applications.
- Ability to manage multiple tasks, projects, and deadlines simultaneously in a fast-paced environment.
- Strong analytical skills, with the ability to interpret data and identify and resolve exceptions.
- Demonstrated customer service and relationship-building skills.
- Excellent interpersonal, verbal, and written communication skills.
Skills
- Microsoft Office
- Business applications
- Data interpretation
- Problem-solving
- Customer service
- Relationship building
- Interpersonal communication
- Verbal communication
- Written communication
Location
- U.S. Bank location
Work Type
- Hybrid
Experience Level
- Two to four years of relevant clerical or administrative experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- Market-competitive compensation package
- Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
- Performance-based incentives for eligible employees.
- Further details of the compensation package will be provided upon application.
Benefits
- Inclusive equitable benefits
- Financial wellbeing benefits
- Health & wellness benefits
- Continuous development opportunities
- Training
- Education support
- Career progression pathways
- Employee recognition programs
About the Company
- At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.
- As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need.
- From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology.
- We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
Equal Opportunity
- We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
- U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements.
- Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.