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About the Role

We have a great opportunity for an experienced Houseperson to join our team on our client’s site in the heart of London. You will be reporting into the Head Housekeeper.

Responsibilities

• Keep all areas of the building clean and tidy throughout the shift.
• Assist housekeeping staff with cleaning.
• Assist housekeeping staff resetting meeting rooms, replenishing pantries, toilets etc.
• Attend to spills and accidents in a prompt and efficient manner.
• Ensure the exterior of the building is always kept clean and tidy.
• Assist with moving furniture.
• Perform carpet cleaning, including washing as requested with the provided machinery.
• Perform jet washing of internal courtyard areas with the provided machinery.
• Perform routine maintenance tasks such as light bulb replacement, repairing basic fixtures.
• Take ownership and responsibility ensuring you are working effectively and developing close relationships with your colleagues.
• Carry out regular floor walks of the building and report and log any issues/actions as required.
• Report work-related accidents or other injuries immediately upon occurrence.
• Follow C&W and client safety and security policies and procedures to maintain a clean, safe and secure working environment.
• Protect the privacy and security of guests and the team onsite.
• Comply with C&W policies, systems, and H&S requirements and ensure these are met during the shift.
• Respond to requests within agreed timescales and procedures with the client and C&W.
• Ensure all cleaning machinery is used in a safe working order.
• Ensure all cleaning products as well as cleaning standards are maintained to the highest standards.
• Perform any ad hoc duties requested by the site manager or client.
• Proactively report any maintenance issues within the building and escalate when needed.
• Attend all assigned meetings and training sessions.
• Be flexible to support the Workplace Experience Manager and client with functions, events and other responsibilities including outside of core working hours as required.
• Work well as a team member or independently.

Requirements

• Previous experience in a private household environment and/or a 5-star hotel role is a must.
• Strong communication and organizational skills.
• Demonstrate and deliver strong customer service.
• Able to work in a team environment but also independently.
• Be able to adapt to last minute changes and proactively solve it for C&W.
• Have the ability to work under minimal supervision.

Skills

• Communication skills
• Organizational skills
• Customer service
• Teamwork
• Independent work
• Adaptability
• Problem-solving
• Working under minimal supervision

Location

• London

Work Type

• Full-time

Experience Level

• Experienced

About the Company

• Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live.
• The firm’s 53,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world.
• Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

Equal Opportunity

• Cushman & Wakefield is an equal opportunity / affirmative action employer.
• All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic.
• Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace.
• If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.