About the Role
This role is for a Senior QA Engineer who will act as a quality leader, mentor, and strategic contributor across delivery teams, ensuring overall product or platform quality.
Responsibilities
- Define QA strategy, test approach, and release quality standards.
- Lead defect triage, root-cause analysis, and continuous improvement activities.
- Translate business requirements into testable acceptance criteria.
- Facilitate refinement, planning, retrospectives, and release readiness discussions.
- Identify gaps in process, tooling, environments, and automation coverage.
- Promote a shared quality mindset across the team.
- Support high-quality delivery of solutions that are fit for purpose, maintainable, robust, scalable, and secure.
Requirements
- Strong ownership of overall product or platform quality.
- Excellent analytical and critical-thinking skills.
- Strong communication with technical and non-technical stakeholders.
- Ability to influence engineering teams without relying on authority.
- Confidence challenging requirements and delivery plans where quality risks exist.
- Strong risk-based decision-making.
- Ability to balance delivery speed with quality, maintainability, security, and scalability.
- Mentoring and coaching of junior and mid-level QA engineers.
- Strong stakeholder management across product, engineering, architecture, DevOps, and delivery teams.
- Proactive approach to identifying gaps in process, tooling, environments, and automation coverage.
- Strong documentation skills for test strategies, automation standards, release risks, and quality reports.
- Comfortable making pragmatic trade-offs in complex delivery environments.
- Strong experience designing, building, and maintaining test automation frameworks.
- Ability to select appropriate tools for UI, API, integration, contract, performance, and end-to-end testing.
- Deep understanding of automation patterns such as Page Object Model, Screenplay, API client abstraction, test fixtures, reusable test data builders, and service mocks.
- Ability to design automation that is scalable, maintainable, reliable, and suitable for CI/CD.
- Experience reducing flaky tests and improving automation execution speed.
- Ability to define automation standards, coding guidelines, and review test code.
- Good understanding of web application testing, especially Angular-based applications.
- Experience testing UI behaviour, forms, validation, routing, authentication flows, and browser compatibility.
- Basic understanding of HTML, CSS, JavaScript, and browser developer tools.
- Ability to define frontend test coverage across unit, component, integration, UI, and end-to-end layers.
- Experience testing complex user journeys, state management, routing, validation, authentication, and accessibility.
- Ability to advise on testability improvements in frontend code.
- Experience testing REST APIs.
- Strong knowledge of REST API testing, including authentication, authorisation, routing, middleware behaviour, configuration, validation, and error handling.
- Good understanding of C# and .NET application architecture.
- Ability to test service boundaries, integrations, retries, failure modes, and resilience patterns.
- Ability to contribute to test strategy for micro-services and distributed systems.
- Ability to use tools such as Postman, Swagger, Insomnia, or REST-assured-style frameworks.
- Ability to validate API contracts, error handling, edge cases, and integration points.
- Experience with contract testing, service virtualisation, mocking, and stubbing.
- Experience using cloud platforms such as AWS, Azure, or Google Cloud.
- Ability to test applications deployed to cloud-based environments.
- Understanding of configuration differences across dev, test, staging, and production-like environments.
- Strong experience integrating automated tests into CI/CD pipelines.
- Ability to define quality gates in GitHub Actions, Azure Pipelines, AWS pipelines, or similar.
- Familiarity with Docker and Kubernetes from a testing and deployment perspective.
- Strong SQL skills for test data setup, validation, and investigation.
- Experience testing systems that use Redis, Elasticsearch, or other NoSQL technologies.
- Ability to test caching, indexing, search accuracy, data consistency, and data migration scenarios.
- Ability to design robust test data strategies across integrated environments.
- Strong understanding of test design techniques, including boundary value analysis, equivalence partitioning, decision tables, and exploratory testing.
- Ability to create clear test cases, test scenarios, and acceptance criteria.
- Understanding of Agile delivery and working within Scrum or Kanban teams.
Skills
- C#
- JavaScript
- TypeScript
- Playwright
- Cypress
- Selenium
- HTML
- CSS
- .NET
- Postman
- Swagger
- Insomnia
- REST-assured
- AWS
- Azure
- Google Cloud
- Docker
- Kubernetes
- SQL
- Redis
- Elasticsearch
- Agile
- Scrum
- Kanban
Experience Level
- Senior
Benefits
- Group Personal Pension Scheme (between 3% and 9%)
- Private Medical Insurance
- 25 paid days of annual leave
- Interest Free Season Ticket Loan
- Holiday Purchase scheme
- Dental and Travel Insurance options
- Cycle to Work Scheme
- Salary Sacrifice Cars
- Subsidised Gym Membership
- Employee Discounts (Reward Gateway)
About the Company
- Universal Music Group UK is the UK’s leading music-based entertainment company.
- We exist to shape culture through the power of artistry.
- We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.
Equal Opportunity
- Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities.
- We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
- We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles.
- If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
