About the Role
Join The Drawing Room at Brown's Hotel as a Commis Waiter/Waitress. You will assist the Chef de Rang and Head Waiter in delivering flawless, world-class dining service to discerning guests, ensuring a memorable experience. This role requires a passion for fine food and wine, a willingness to learn, and the ability to maintain high service standards.
Responsibilities
- Assist the Chef de Rang and Head Waiter in delivering flawless service.
- Ensure a world-class dining experience for guests.
- Present a warm first impression while maintaining discreet, high standards of service.
- Tailor approach to achieve high-quality results and exceed expectations.
- Deliver discreet, understated, and timely service, going the extra mile.
- Perform with excellence in line with departmental standards.
- Maintain high standards of hygiene, health, and safety.
Requirements
- Genuine passion for delivering exceptional, unrivalled 5-star service.
- Positive attitude and willingness to learn, adapt, and grow.
- Enthusiasm and a strong work ethic.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Ability to create personalized, memorable experiences and build lasting relationships.
- Independence while collaborating effectively within teams and across departments.
Skills
- Fine food and wine knowledge
- Service delivery
- Guest relations
- Team collaboration
- Adaptability
- Attention to detail
Location
- Mayfair, London
Work Type
- Full-time
Experience Level
- Entry-level
Benefits
- Discounted rates across hotels (£25/€30 per night)
- 50% discount on Food and Beverage
- 25% discount on Spa Treatments
- 20% discount on Health Spa products
- Extensive learning and development opportunities
- Meals on duty
- Social activities and events
- Recognition programs & Annual awards
- Gym Membership Discounts
- Enhanced Maternity & Paternity Pay
- Pension Scheme
- Season Ticket Loan / Cycle to Work Scheme
- Employee Assistance Programme
About the Company
- Brown's Hotel, part of Rocco Forte Hotels, is London's first hotel, opening in 1832. It is a prestigious landmark in Mayfair, known for blending local character with world-class hospitality.
- Rocco Forte Hotels are a collection of iconic hotels that respect the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to guests.
