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About the Role

This role is crucial for supporting the expansion of a specialty chemicals manufacturer's UK product line, focusing on metalworking fluids. The company values passion, customer focus, continuity, and long-term thinking, fostering an informal, collaborative, and open culture with opportunities for personal development and entrepreneurship.

Responsibilities

• Provide technical support to Sales Engineers and customers
• Deliver technical training at customer sites
• Join Sales Engineers on visits to clients and prospects
• Identify new growth opportunities and provide technical support to secure them
• Initiate and support new product launches
• Provide feedback on product performance to Headquarters and participate in new product development
• Take a leading role in technically driven activities
• Interpret and communicate laboratory results

Requirements

• A sound education in chemistry, or a technical background in fluid management
• Ideally 1–3 years' relevant experience in the metalworking industry
• Experience in a customer-facing role, comfortable communicating at all levels
• A can-do mentality with strong analytical skills
• Ability to make quick decisions and understand their consequences
• Ability to work well independently while remaining highly communicative
• Fluent English
• Willingness to travel extensively across UK mainland, including regular overnight stays
• Prior involvement in supporting new product launches
• Openness to occasional travel across Europe

Skills

• Technical support
• Customer training
• Client visits
• Growth opportunity identification
• New product launch support
• Product performance feedback
• New product development
• Technical activities leadership
• Laboratory result interpretation
• Communication
• Analytical skills
• Decision making

Location

• UK mainland

Work Type

• Full-time
• Travel required

Experience Level

• 1-3 years

Education Level

• Chemistry degree or technical background in fluid management

Salary/Compensations

• Competitive salary plus commission scheme

Benefits

• Company van
• Smartphone
• Laptop
• Scope to shape the role
• Autonomy
• Room for personal development and entrepreneurship
• Stability of a well-established group
• Informal, collaborative culture
• Open communication
• Excellent overall terms of employment

About the Company

• Specialty chemical manufacturing company known for metalworking fluids and fluid management solutions.
• Part of a US-headquartered international group.
• Growing UK product line and team.