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About the Role
Borough Kitchen is seeking a motivated and organised HR Coordinator to support the day-to-day running of HR across the business. This varied, hands-on role covers recruitment, HR administration, payroll coordination, employee relations support, and wider people processes.
Responsibilities
- Manage the end-to-end recruitment process, including job postings, candidate screening, interviews, offers, and onboarding
- Provide support to managers on employee relations matters, performance management, absence management, and conflict resolution
- Support team initiatives and company events that contribute to a positive working environment
- Coordinate training and development activities to support employee growth
- Process monthly payroll in collaboration with our external payroll provider
- Assist with the administration of employee benefits and compensation processes
- Help ensure our HR processes and practices remain up to date and compliant
- Prepare and maintain HR reports and metrics for management review
- Coordinate new starter inductions and annual performance reviews
- Assist with maintaining HR policies and procedures in line with company objectives
- Support the annual salary review process alongside the HR Director and Co-Founders
- Organise company events, including Summer and Winter parties
- Provide general HR administrative support and assist with ad hoc HR projects
Requirements
- Minimum of 2 years’ experience within HR or a similar people-focused role
- Previous experience within retail or hospitality is advantageous
- Strong understanding of UK employment law and HR best practices
- Experience supporting recruitment and onboarding processes
- Excellent interpersonal and communication skills
- Strong organisational skills with the ability to manage multiple priorities
- A proactive and solutions-focused approach
- Ability to work independently and collaboratively in a fast-paced environment
- CIPD qualification is preferred
Skills
- Recruitment
- HR administration
- Payroll coordination
- Employee relations
- Performance management
- Absence management
- Conflict resolution
- Training and development
- Benefits administration
- Compensation processes
- HR reporting
- Onboarding
- HR policies and procedures
- Salary review
- Event organisation
- UK employment law
- HR best practices
- Interpersonal skills
- Communication skills
- Organisational skills
- Problem-solving
- Collaboration
Location
- London
Work Type
- Full-time
Experience Level
- Minimum of 2 years’ experience within HR or a similar people-focused role
Education Level
- CIPD qualification is preferred
Benefits
- Industry-leading discounts across our portfolio of trusted, high-quality brands
- Complimentary Cook School classes
- Longevity holiday benefit
- Option to purchase additional annual leave
- Free access to our comprehensive Employee Assistance Programme (EAP) providing 24/7 confidential advice to support your wellbeing and provide expert guidance and resources whenever you or your family need it.
About the Company
- Borough Kitchen is the UK’s leading premium retailer for people who love to cook and entertain.
- We provide quality-tested products for the kitchen and table, alongside in-depth knowledge, advice and inspiration through our stores, online shop, and cook school.
- Borough Kitchen has five stores across London and a significant e-commerce presence.
- We search within the UK and around the world for the best products; each piece is meticulously chosen and tested based on function, quality, and durability.
- Our commitment has won us a unique, trusted position in the industry and strong partnerships with premium brands.
- We put a lot of care into the work we do, and are seeking candidates who share our passion for cooking, entertaining, and providing the best experience for customers.
- We are a proud London Living Wage employer. This accreditation reflects our commitment to supporting our team not just as employees, but as valued experts in cooking and dining.
Equal Opportunity
- Borough Kitchen is an equal opportunities employer.
- We are committed to treating all our employees fairly, regardless of gender, race, sexual orientation, marital status, religion, nationality, ethnicity, age, or physical abilities.
- We value and respect every team member, whether you're part-time or on a fixed-term contract.