About the Role
Imperium designs and delivers Building Energy Management Systems (BEMS) for high-end residential and complex building environments. As a BEMS Service & Maintenance Engineer, you’ll look after live customer systems post-handover, focusing on planned maintenance, reactive fault response, optimisation, and small improvement works across varied BMS systems.
Responsibilities
- Deliver planned maintenance visits including system health checks, alarms, schedules, trend reviews, backups, and reporting.
- Diagnose faults and restore service across software, wiring/panels, devices, comms networks, and plant interfaces.
- Use trend data and building behaviour to improve stability, comfort, and energy performance.
- Produce clear service reports and maintain accurate “as maintained” documentation and backups.
- Communicate clearly with clients and facilities teams, setting expectations and keeping people informed.
- Identify lifecycle improvement opportunities (repairs, upgrades, enhancements) and explain the value clearly.
Requirements
- Proven BEMS service/fault-finding capability in live environments.
- Experience with Trend and/or Tridium Niagara.
- Strong knowledge of HVAC controls concepts (interlocks, sequences, sensors/actuators, control loops).
- Confidence troubleshooting comms and integrations (BACnet/Modbus experience helpful).
- Clear communication and calm problem-solving under pressure.
- Strong documentation habits: reports, backups, and traceable records.
- Right to work in the UK.
- DBS checks may be required.
Skills
- Trend
- Tridium Niagara
- HVAC controls concepts
- BACnet
- Modbus
- Networking familiarity (Ethernet, RS485, MS/TP basics; addressing and segmentation concepts)
Location
- London & South East
- Remote diagnostics/admin
Work Type
- Site-based
- Full-time
- Permanent
Experience Level
- Dependent on banding and experience
Salary/Compensations
- £40,000 - £50,000
About the Company
- Imperium designs and delivers Building Energy Management Systems (BEMS) for high-end residential and complex building environments.
- You’ll join a team that cares about quality, clarity, and building things that work.
- The work is varied, technical, and customer-facing — ideal if you like problem-solving and want to be trusted with real ownership of outcomes.
