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About the Role

International SOS, established in 1985, is the global leader in travel assistance, supporting the health and safety of employees and their families for companies worldwide. We provide services that enhance resilience, enabling businesses to operate without interruption even in the face of global risks such as disasters, pandemics, political instability, and geopolitical threats. Our 24/7/365 operation involves collaboration with bilingual security experts, doctors, and nurses to protect lives and ensure business continuity for our clients.

Responsibilities

Support client companies' overseas employees, their families, and business travelers in terms of safety measures.
Provide advisories on overseas security situations, terrorism, and international affairs to strengthen clients' crisis management systems during normal and emergency times.
Support assistance operations, including overseas emergency evacuations, during crises.
Conduct consulting for enhancing safety measures and developing evacuation plans based on client requests.
Collaborate with the sales team to support business growth by conducting seminars for new clients, proposing consulting services, and offering additional services to existing clients.
Act as a security professional within the world's largest company in the industry, contributing to the enhancement of Japanese companies' crisis management capabilities and employee safety support.
Collaborate with diverse colleagues worldwide to provide advisories on various security risks, including crime, terrorism, protests, geopolitical risks, and natural disasters.
Engage in high-stakes situations involving life-saving, providing a sense of fulfillment and accomplishment as a trusted professional.

Requirements

Team spirit
Ability to build good relationships with internal and external stakeholders
Presentation skills
Professional report writing skills
Project management skills
Self-management skills (time, tasks, stress, etc.)

Skills

Security planning expertise
Client management experience
Logistics planning experience
International journalism experience
Work experience in an international environment (overseas assignments or working for foreign/multinational companies)

Location

Tokyo, Japan

Work Type

Office-based work
Full-time

Experience Level

Experience-based

Education Level

Bachelor's degree or Master's degree (domestic or international)

Salary/Compensations

Based on experience and abilities

Benefits

Social insurance and labor insurance enrollment
Retirement benefit system
Enrollment in external welfare services

About the Company

International SOS established the 'travel assistance' business in 1985 and is now the global leader in this field.
We operate in 90 countries, with 1,200 locations and 13,000 employees, supporting the health and safety of global companies (including 82% of Fortune 100 companies) and their employees and families.
We provide services that support business resilience, enabling companies to move forward without interruption.
Our services are an 'infrastructure of security' that protects the lives and health of people working overseas and supports the future of businesses.
The Japanese office fosters a strong team spirit and communication, with mutual respect, unlike the typical image of a cutthroat foreign company.
The company is multinational and bilingual, with Japanese and English commonly used.
Monthly company events promote internal interaction.
The team includes experienced employees with over 20 years of service and mid-career employees with 2-3 years of experience, creating a welcoming environment for new hires.
The company has a stable business model centered on corporate B2B subscriptions, allowing employees to focus on client relationships without being affected by fluctuations in order status.
Sales-specific departments handle contract-related tasks, allowing security professionals to concentrate on client-facing responsibilities.

Equal Opportunity

High paid leave utilization rate annually (over 90%)
Work-life balance motto: 'Work with focus and balance.'
Parental leave acquisition rate over the last 5 years: 87.5% for women, 44.4% for men.
Environment designed for long-term employment.