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About the Role

The Change Manager will lead the planning and delivery of change initiatives for innovation, AI and legal technology initiatives at White & Case. The role covers all aspects of change management, including change design and planning, stakeholder engagement, communications, business engagement, training, metrics tracking and adoption. The Change Manager will work closely with cross-functional teams to ensure successful implementation and uptake of innovation, AI and legal technology initiatives within the firm. We are keen to meet people who work most comfortably in a programme environment, and can design change projects with defined tasks, activities and milestones. Our Change approach and interventions are informed by data and we expect change managers to be comfortable reading and interpreting data presented in spreadsheets and dashboards.

Responsibilities

Design and develop change plans to accelerate adoption of legal technologies.
Develop and deliver stakeholder engagement plans, to help build and build strong relationships with leadership stakeholders.
Create and deliver clear multi-format communications to support change initiatives, rollouts and the AI roadmap.
Identify training needs, develop training plans and multi-format / digital content to support legal technology adoption.
Using available data, design and rollout adoption plans for core technologies, responding to user behaviour by tailoring plans to suit user needs.
Collaborate with internal teams (project managers, internal comms, learning) to deliver successful outcomes that are aligned with existing channels and formats.

Requirements

Experience in change management delivery in professional services in a programme environment.
Big 4 or other consultancy background
An interest or qualification in behavioural science.
Solid understanding of AI platforms and legal technologies
PROSCI or APMG change qualification
PRINCE or Agile or similar project manager qualification.
Project management qualification and experience.

Location

London, UK

Work Type

4 days (Monday - Thursday) in the office per week

Benefits

Private medical insurance
Pension plan with matched employer contribution up to 7.5%
Yearly wellbeing fund
Income protection
Holiday purchase
Life insurance
Critical illness insurance
Private GP services
Travel insurance
Dental coverage
Cycle to work

About the Company

Our Practice Solutions team leads the Firm’s innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients. Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about how to deliver the best value to our clients and we ensure that White & Case remains at the forefront of advancements in the legal industry.
At White & Case, you can make a real difference, work on cutting-edge deals that make the headlines and help shape the world we live in. We live by our values—to be pioneering, united and human—and we believe that you'll experience them from your first day. We will give you the support and training that will help you achieve your potential.
We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a member of our market leading Practice Solutions team, and our benefits are designed to support your changing needs and priorities across different life stages.
We offer high-quality, internationally oriented work on the most challenging matters and an opportunity to work as part of a truly global organisation.

Equal Opportunity

White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.