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About the Role

The Equipment Maintenance Technician is responsible for the inspection, maintenance, servicing, and operational readiness of specialist mobility equipment, ensuring all equipment is safe, compliant, clean, and fully operational to support passengers with reduced mobility. This role ensures equipment performance, reliability, and availability, contributing to operational efficiency, safety, and continuous improvement.

Responsibilities

Carry out planned preventative maintenance, inspections, and repairs in line with company procedures and manufacturer guidelines.
Diagnose faults and recurring issues, taking appropriate corrective action or escalating where required.
Ensure all PRS equipment meets safety, compliance, and operational standards before being returned to service.
Conduct daily equipment checks and maintain accurate maintenance and inspection records.
Remove defective or unsafe equipment from operation and ensure timely resolution.
Maintain asset registers and track equipment location, condition, and usage.
Ensure assets are adequately identifiable so that service and inspection records can be obtainable.
Liaise with suppliers and specialist contractors for repairs and parts where appropriate.
Support operational teams by ensuring equipment is available, correctly distributed, and ready for use.
Support operational teams with the implementation of any asset tracking equipment being introduced to the operation.
Conduct routine inspections to verify equipment is clean, hygienic, and fit for purpose.
Provide guidance to operational colleagues on correct equipment usage and basic handling practices.
Support the planning and delivery of maintenance schedules to minimize disruption to operations.
Liaise with Operational leads with planned maintenance and maintenance progress.
Contribute to continuous improvement initiatives to enhance equipment reliability, safety, and efficiency.
Support internal and client audits, ensuring full compliance and accurate documentation.
Follow all health and safety procedures, policies, and safe systems of work.
Ensure all equipment is safe and compliant before returning to service.
Always apply correct manual handling techniques.
Maintain safe working environments across all operational areas.
Identify and report hazards, risks, or unsafe practices.
Act as a role model for safe working behaviors.
Adhere to company and client policies.
Participate in training and development.
Support audits and inspections.
Carry out reasonable management requests.

Requirements

Strong mechanical aptitude with the ability to diagnose and resolve faults.
Experience managing equipment, assets, or inventory in an operational environment.
Excellent attention to detail and commitment to quality and safety.
Ability to work independently and take ownership of responsibilities.
Good communication skills, with the ability to engage with operational teams and stakeholders.
Basic IT skills for record keeping and reporting.
Reliable, well-organised, and proactive approach.
Strong problem-solving skills and ability to prioritise workload.

Skills

Mechanical aptitude
Fault diagnosis
Fault resolution
Equipment management
Asset management
Inventory management
Attention to detail
Quality commitment
Safety commitment
Independent work
Ownership
Communication skills
Stakeholder engagement
Basic IT skills
Record keeping
Reporting
Problem-solving
Workload prioritization

Location

Heathrow

Work Type

Full-time
Monday to Friday

Experience Level

Maintenance experience (desirable)
Engineering experience (desirable)
Technical support experience (desirable)

Education Level

Ability to read and write in English (at least Intermediate, Upper-Intermediate desirable)

Salary/Compensations

Competitive

Benefits

24/7 GP for employee and immediate family
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Perks at Work employee app (discounts, gift cards, cashback, exclusive offers)
Life resources and tools (family, life, health, money, work)
Support services (online chat or telephone for urgent support)

About the Company

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions.
Over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution.
With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions.
Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
ABM: Driving possibility, together.

Equal Opportunity

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
We are proud members of the Armed Forces Covenant Employer Recognition Scheme.