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About the Role

This role serves as the Business IT point of contact, supporting demand capture, requirement gathering, solution delivery, and change management coordination. You will partner with business stakeholders to drive value creation and adoption of digital solutions, enabling omnichannel engagement and leveraging digital tools and platforms.

Responsibilities

• Drive and implement business and digital transformation initiatives by partnering closely with the Medical Affairs unit.
• Act as a trusted partner to understand key processes, business needs, gaps, and opportunities.
• Proactively offer innovative technologies, solution ideas, and potential business process improvements.
• Deliver best-in-class digital capabilities and innovative solutions creating value and impact.
• Key contributor supporting international cross-functional Digital governance.
• Serve as an expert to cross-functions on the use of digital tools and platforms.
• Manage and coordinate external partners/vendors/agencies.

Requirements

• 8+ years of progressive experience in an IT business-facing role, supporting digital transformation and enablement.
• Experience capturing requirements and delivering solutions with strong end-user support.
• Experience designing and delivering digital assets and supporting technology/digital operations.
• Experience in hybrid Business Analysis and project/change management.
• Experience influencing and negotiating successful outcomes in both technical and business arenas.
• Demonstrated experience and interest in new and emerging technology for direct consumer/end user.
• Strong multicultural knowledge and experience working with end users and technology/digital platforms.
• Fluent in Business Level Japanese & English proficiency.

Skills

• Digital transformation
• Requirement gathering
• Solution delivery
• Change management
• Business Analysis
• Project management
• GenAI
• AR/VR/MR
• User/patient apps
• CMS (Sitecore)
• Veeva Systems
• Agile project management

Location

• Japan

Work Type

• Full-time

Experience Level

• Associate Director
• 8+ years

Education Level

• Degree preferably in IS/IT, Digital technology or equivalent

About the Company

• Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer.
• We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness.
• Alexion participates in E-Verify.

Equal Opportunity

• The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law.
• Alexion provides reasonable accommodations to meet the needs of candidates and employees.