About the Role
This role leads customer engagement and commercialization efforts across the Network Products portfolio, driving adoption, scaling solutions, and supporting strategic customers globally.
Responsibilities
- Lead strategic customer engagement on Network Products initiatives, acting as a trusted advisor to drive adoption and long-term value creation.
- Drive commercialization and scaling of Immediacy solutions (Real-Time Clearing and Faster Settlement) within the broader Network Products portfolio.
- Maintain a strong commercial focus on expanding adoption of Network Products offerings across priority markets, global acquirers, issuers, processors, and strategic accounts.
- Support customer adoption of real-time clearing solutions in partnership with regional and account teams to ensure successful execution and business growth.
- Lead engagement with Tier 1 acquirers, processors, and financial institutions, positioning Network Products solutions and accelerating adoption at scale.
- Drive processor outreach and opportunity development for Network Products solutions, partnering closely with account management teams to support ongoing customer growth.
- Collaborate with MPGS, regional teams, product organizations, and other cross-functional stakeholders to identify and develop opportunities that expand Network Products adoption.
- Lead internal and customer-facing market engagements, workshops, and roadshows to increase awareness and drive solution adoption.
- Develop compelling customer value propositions and commercialization narratives that clearly articulate business benefits and customer outcomes.
- Identify market trends, customer needs, and competitive insights to inform commercialization strategies and future growth opportunities.
Requirements
- Significant experience within the payments industry, including exposure to acquirers, issuers, processors, fintechs, or network services.
- Proven commercial track record of driving customer adoption and scaling payment solutions across large customers, markets, or regions.
- Strong understanding of payment ecosystems, including real-time payments, clearing, settlement, and payment processing flows.
- Experience engaging senior executives and influencing strategic business decisions.
- Ability to translate complex product capabilities into clear, compelling customer value propositions.
- Strong cross-functional leadership skills with experience working across product, sales, account management, and regional teams.
- Excellent communication, relationship management, and stakeholder engagement skills.
- Self-starter with the ability to identify opportunities, drive execution, and deliver measurable business outcomes in a fast-paced environment.
- Demonstrated ability to operate effectively in a global, matrixed organization.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
