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About the Role

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Responsibilities

• Develop plans for product sales in new and existing markets.
• Provide pharmaceutical information.
• Gather market information, including competitor trends, market environment, and customer needs.
• Identify growth opportunities and threats within a specific area.
• Provide advice and positively influence other team members.
• Plan the path to achieve goals through customer service in the assigned area.
• Visit doctors to provide information on company products and gather information on used drugs, aiming for proper use and dissemination of pharmaceuticals.
• Provide information and gather information for stakeholders such as pharmacy and nursing departments to promote company products.
• Visit authorized distributors to collect and provide information, including the usage status of company products.
• Consider and execute appropriate follow-up to enhance customer satisfaction.
• Contact new customers and secure appointments.
• Report progress on goals and market information to management.
• Identify factors impacting business.
• Recommend areas with future growth potential.
• Provide advice to team members and support the improvement of customer service quality.

Requirements

• Possess presentation skills to effectively convey key points using appropriate tools while understanding the audience.
• Possess communication skills to ask questions, persuade, and close sales based on PSS and DiSC.
• Possess facilitation skills to lead meetings for the entire sales office.
• Possess industry knowledge, including broad and deep up-to-date information in the business/technology fields relevant to job execution.
• Possess knowledge of diseases, company/competitor products, medical systems, and healthcare economics (knowledge of lung cancer and its drug therapy is desirable).
• Demonstrate problem recognition by objectively observing situations to identify potential issues.
• Demonstrate relationship building by establishing and maintaining effective trust relationships with stakeholders to gain cooperation in difficult situations.
• Demonstrate customer orientation by sensing hidden needs not explicitly expressed by customers/stakeholders and proposing solutions that exceed expectations.
• Demonstrate process management by predicting future problems through hypothesis setting, managing progress with appropriate judgment and prioritization.
• Demonstrate leadership by eliciting a sense of ownership from members and facilitating efficient and effective achievement of results by leveraging the organization's overall capabilities.
• Demonstrate teamwork by providing necessary information and support to team members and taking measures to address conflicts or issues within the team to maintain a positive team environment.
• Correctly understand and comply with the promotion code.
• Maintain the highest standards of ethics, quality, compliance, and accountability, acting in accordance with basic policies on quality control and compliance, and encouraging the same attitude in others.
• Acquire and practice knowledge of the latest compliance regulations (HCC/SOP/Expenses/HR Rules).
• Must hold a driver's license if the job requires driving a vehicle for business purposes.
• Individuals with certain medical conditions that may prevent obtaining or renewing a driver's license under the Road Traffic Act must report this in advance.
• For internal applicants: Read the internal recruitment guidelines on AskGS before applying.
• For internal applicants: Those with less than 18 months of service must obtain permission from their supervisor and BUHR before applying.
• For internal applicants: Multiple simultaneous applications are not permitted.
• For internal applicants: If selected for the first interview after document screening, report to your supervisor that you are applying for an internal recruitment.
• For internal referrals: It is assumed that the referrer has understood the details of the 'Internal Referral System Overview' on Career Hub and has made the referral in compliance with regulations.

Skills

• Presentation Skills
• Communication Skills
• Facilitation Skills
• Industry Trends
• Disease Knowledge
• Product Knowledge (Company and Competitor)
• Medical System Knowledge
• Healthcare Economics Knowledge
• Problem Solving
• Relationship Building
• Customer Orientation
• Process Management
• Leadership
• Teamwork
• Compliance
• Business Behavior
• Clinical Experience
• Coaching
• Competitive Landscape Analysis
• Cross-Functional Collaboration
• Cultural Competence
• Customer Centricity
• Data Savvy
• Developing Partnerships
• Hematology
• Market Knowledge
• Oncology
• Pharmaceutical Industry
• Pharmaceutical Sales Marketing
• Sales Enablement
• Sales Trend Analysis
• Strategic Sales Planning

Location

• Chiyoda, Tokyo, Japan

Work Type

• Full-time
• Commission

Experience Level

• Professional

About the Company

• At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.