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About the Role

The Case Manager will complete enrollment steps, assessments, and service planning for young people aged 18-24 in our Youth Employment programs, providing credential training in the health care sector. This role involves weekly counseling, case management, data entry, and supporting program activities like outreach and workshops.

Responsibilities

• Assess each applicant for program fit and match with contractual enrollment criteria.
• Complete a thorough assessment and design a corresponding service plan in collaboration with each qualifying applicant.
• Complete necessary enrollment paperwork.
• Meet with program participants regularly to discuss barriers to program persistence and persistence in a post-exit outcome.
• Make referrals to other service providers as necessary and ensure participants follow through with all referrals.
• Offer crisis counseling and group work when appropriate.
• Assure quality, timely data entry into any funder-mandated databases and the agency’s Salesforce instance.
• Complete exit steps at the end of each cohort and assist with the placement into positive outcomes for all youth.
• Support a culture of professionalism designed to teach and cultivate real-world working experience for the youth and young adults served.
• Assist in identifying and developing services and programs not currently being offered.
• Collaborate with balance of program team to fulfill all program functions and services that may need additional support.
• Provide leadership to agency’s Case Management Team.
• Perform all other duties assigned by supervisor.

Requirements

• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• A passionate commitment to OBT’s mission and vision.
• A track record in providing comprehensive case management services to young adults and adults.
• Familiarity with the public and nonprofit social service systems and entities that target this population.
• Demonstrated experience developing programmatic systems to enhance program outcomes.
• The ability to establish strong working relationships with team members, colleagues, participants, and external stakeholders.
• The ability to consistently develop and refine the program model and processes to create successful outcomes for participants and staff.
• Experience working on multiple projects and balancing competing priorities.
• Strong skill set in data management and data tracking; demonstrated experience managing data collection, analysis, and reporting.

Skills

• Case management
• Data management
• Data tracking
• Data collection
• Data analysis
• Data reporting
• Crisis counseling
• Group work
• Outreach
• Recruitment
• Workshop facilitation
• Collaboration
• Leadership

Experience Level

• A minimum of 5 years’ experience in a social worker or comparable role with an adolescent or young adult population.

Education Level

• BA required
• Master’s degree in social work or related degree preferred

Salary/Compensations

• $60-65,000