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About the Role

Casual positions are available for variable hours and days based on operational needs, offering opportunities at multiple campuses. Support students with friendly, practical library and learning hub enquiries. This role plays a vital part in providing high-quality enquiry services across campus libraries, assisting students with library services, spaces, collections, and various enquiry channels.

Responsibilities

• Deliver helpful, student-centred enquiry services across Learning Hub channels.
• Respond to student enquiries professionally and accurately.
• Support students to build digital, information and academic skills.
• Contribute to library programs, events and service improvements.
• Help maintain a welcoming and respectful library environment.

Requirements

• A degree in Library and Information Science, Education or a related field, or equivalent experience.
• Experience delivering learning support in an academic or library setting.
• Strong communication skills and the ability to work well with students and colleagues.
• Confidence using digital tools, library systems and learning platforms.
• A commitment to inclusive, student-centred service.
• Must provide evidence of full-time working rights in Australia at application.

Skills

• Library services
• Learning hub support
• Digital tools
• Library systems
• Learning platforms
• Communication skills

Location

• Multiple Campus'
• Western Sydney University Library locations

Work Type

• Casual
• Variable hours

Experience Level

• Entry Level

Education Level

• Degree in Library and Information Science, Education or a related field, or equivalent experience

Salary/Compensations

• HEW Level 5 : $85,778 – $97,006 per annum (Pro-Rata), + 25% Casual Loading

About the Company

• Western Sydney University is committed to substantive equality. We are boldly different, energetic, global, diverse, dynamic, and youthful. Our mission is to deliver student success, impactful research, and stronger communities. Making a difference starts at Western.

Equal Opportunity

• We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.