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About the Role

Technology Risk sits at the heart of how Tyro builds, scales and protects our technology. As our Senior Technology Risk & Performance Manager, you'll lead our Line 1 technology risk capability while helping shape how risk, resilience and technology performance are managed across the business. This is a high-impact leadership role where you'll influence senior decision-making, strengthen governance, and help evolve Technology Risk from a mature foundation into a strategic business capability.

Responsibilities

Own and continuously evolve Tyro's Line 1 Technology Risk framework, ensuring risks are identified, assessed, treated and monitored in line with our risk appetite and regulatory obligations.
Partner with Engineering, Cloud and Platform teams to integrate risk management and security controls into everyday technology practices and delivery pipelines.
Work closely with Line 2 Risk teams to support compliance with APRA CPS 230, CPS 234 and broader enterprise risk requirements, ensuring obligations are understood, evidenced and continuously improved.
Prepare and present clear, actionable technology risk reporting for Technology Leadership, Risk Committees, Executive Leadership and Board audiences.
Coordinate the monthly technology run metrics process, bringing together availability, incident, change, operational resilience and security posture reporting into a single executive view.
Analyse operational trends, identify emerging risks and performance opportunities, and provide meaningful commentary that supports informed decision-making.
Streamline technology reporting processes, automate data collection where possible, and improve the quality, consistency and timeliness of executive reporting.
Act as a trusted advisor to Heads of Technology and senior stakeholders, providing independent challenge and practical guidance on technology risk and governance.
Identify opportunities to strengthen controls, improve governance, simplify processes and enhance Technology Risk maturity across the organisation.
Promote a strong risk culture through coaching, collaboration and practical guidance, helping teams confidently manage risk as part of how they deliver technology.

Requirements

Demonstrated experience in technology risk management, ideally within a financial services or payments company.
Strong understanding of APRA’s CPS 230 and CPS 234 and their practical application to technology risk, operational resilience, and information security.
Excellent senior stakeholder management and influencing skills, with demonstrated ability to engage and guide technology leadership and executive audiences.
Strong analytical and reporting skills- able to synthesise operational data from multiple sources into clear, accurate, and insight-driven executive reporting.
Experience owning or contributing to technology performance management (availability, incident, change, and security metrics) for senior leadership or board audiences.
Proven ability to develop and maintain risk frameworks, policies, and controls in a technology environment.
Experience with cloud security and risk tooling across domains including source code management, cloud infrastructure, and compliance automation.
Ability to streamline data collection and reporting processes, reducing manual effort and improving consistency.
Outcomes-focused with exceptional attention to detail and a continuous improvement mindset.
A team player who can work autonomously and adapt to a fast-moving, high-growth environment.

Skills

AWS
Azure
Kubernetes
VMware
AWS security services
Aikido
SIEM
log analysis platforms
compliance and audit automation tooling
GitHub
source code management platforms
secure software delivery
Technology performance dashboards
executive reporting
risk management frameworks
governance tooling
operational resilience
compliance practices

Location

Remote
Hybrid

Work Type

Hybrid
Full-time

Experience Level

Senior

Benefits

A mix of in-office and remote working (3 days in the office)
Learning and career development opportunities
18 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing

About the Company

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success.
With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers.
We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work.
Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro.
We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together!
We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact.
As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.

Equal Opportunity

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.