Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are seeking motivated and experienced individuals to join our team as Investigation Officers within the Investigations Division. In this role, you will be responsible for conducting complex, multi-faceted, high-risk investigations, often of significant public interest. The role requires thorough and timely investigations in accordance with relevant legislation, Commission policies, and procedures, contributing to improved health care standards and community well-being.

Responsibilities

Conduct thorough and timely investigations in accordance with relevant legislation, Commission policies, and procedures.
Conduct proactive investigations resulting in a range of regulatory outcomes.
Conduct complex investigations and compile required briefs of evidence.
Monitor and enforce regulatory outcomes such as Interim and Permanent Prohibition Orders.
Manage vulnerable witnesses with a trauma-informed focus, building rapport while obtaining relevant, reliable, and factual information.
Conduct respondent/person of interest interviews.
Identify and proactively address risk throughout the investigation process.
Assess and analyze information to develop and present recommendations or investigation findings to senior staff.
Conduct investigations collaboratively with internal and external stakeholders.

Requirements

At least 5 years of experience in conducting regulatory/criminal investigations.
Existing Australian work rights.
Ability to carry out duties independently, honestly, and consistently with uncompromising adherence to strong moral and ethical principles and values.
Willingness to complete a Background Verification Check, including a National Police Check, qualification check, and potentially a Working with Children Check.

Skills

Conducting regulatory/criminal investigations
Conducting proactive investigations
Conducting complex investigations
Compiling briefs of evidence
Monitoring and enforcing regulatory outcomes
Managing vulnerable witnesses
Trauma-informed approach
Building and maintaining rapport
Obtaining relevant, reliable, and factual information
Conducting respondent/person of interest interviews
Identifying and addressing risk
Assessing and analyzing information
Presenting recommendations or findings
Collaborative work

Location

Sydney, NSW 2000

Work Type

Ongoing
Temporary
Hybrid
Flexible work options

Experience Level

At least 5 years’ experience in conducting regulatory / criminal investigations.

Education Level

Cert IV in Government Investigations (or willingness to undertake the same)
Higher relevant qualification

Salary/Compensations

$116,981 – $129,492 + Superannuation

Benefits

Superannuation
Annual leave loading
Hybrid and flexible work options
Wellbeing initiatives (Fitness Passport, Headspace subscription, etc.)

About the Company

The Health Care Complaints Commission (HCCC) is an independent statutory body protecting public health and safety by prosecuting, resolving, investigating, and assessing complaints about health care providers.
We are committed to integrity, transparency, and fairness in all we do.
The HCCC plays a unique and critical role in maintaining the integrity of the NSW health system.

Equal Opportunity

The Commission is an Equal Employment Opportunity Employer.
We value diversity and welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, people from LGBTQI+, diverse cultural and linguistic backgrounds, and people with disability.
If you require an adjustment during the recruitment process, we welcome hearing from you.