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About the Role

The Relationship Associate is a developing professional role within Citi Commercial Bank (CCB) Japan, supporting mid-sized and emerging corporates. This role involves independent problem-solving, integrating specialty knowledge with industry standards, and contributing to team objectives. It requires analytical thinking, attention to detail, and effective communication to handle complex and sensitive information, directly impacting the effectiveness of the team and related groups.

Responsibilities

Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution.
Ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RMs).
Helps clients to access Citi’s global network, locating local coverage and product support across the globe.
Works with RMs and product partners to on-board new clients/new subsidiaries and KYC/initial credit set-ups completed.
Coordinates credit requests and approvals from Citi’s global network.
Engages with product partners and Citi’s global network to identify revenue opportunities and to position certain products with clients.
Ensures periodic support discussions are held with clients and are correctly documented.
Maintains correct client legal and marketing hierarchies.
Partners with Credit Admin team to ensure credit documentation is kept current: FX, derivatives, Loans, LCs and other credit-related documents.
Partners with Credit Admin team to monitor usage of credit lines, and partnering with Independent Risk during client Annual Reviews.
Assists in implementation of cash transactions for Banker.
Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements

2-5 years relevant experience.
Proficiency in English and Japanese required.

Work Type

Full time

Experience Level

Developing professional role

Education Level

Bachelors/University degree or equivalent experience

About the Company

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
The core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients.
With 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.
Citi is the global bank – an institution connecting millions of people across hundreds of countries and cities.
Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking.
The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 94 markets where Citi has an on-the-ground presence.
Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates to address the challenges of rapid growth and international expansion by rationalizing complicated legacy setups or allowing clients to avoid them altogether, so they can scale faster and grow larger.
CCB clients have access to Lending and the full Banking, Markets and Services product suite with operations in over 40 countries.

Equal Opportunity

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.