Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role is Sydney based working 2 days a week and joins the local ultrasound team in covering a defined territory of NSW/ACT. Reporting to the Clinical Applications Manager – CV Ultrasound, you will work with a broad spectrum of stakeholders and customers and play a pivotal role in the ongoing success of our Ultrasound business.

Responsibilities

• Providing clinical support throughout the entire life cycle of the relationship with both new and existing customers
• Work in partnership with Account Managers to deliver pre-sale presentations and demonstrations on the Philips Ultrasound portfolio including the Advanced Imaging techniques of 3D Echo and Cardiac Strain
• Maximizing customer satisfaction, and elevating the efficiency of patient care, through providing effective training around the optimal use of our equipment once delivered / installed and handed over by Philips
• Promote Philips Healthcare solutions during customer visits, product demonstrations, seminars, and trade shows
• Train customers in applying optimal usage of the equipment delivered enabling users to follow clinical procedures and protocols to achieve best practice
• Train / re-train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment
• Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction
• Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations
• Support product launches and advise the sales team of market feedback
• Keep up to date with new developments in the clinical application and operating field of the relevant equipment
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
• Supporting the business with input on configurations and working with the Account Manager to provide clinical feedback to assist in funnel management

Requirements

• Postgraduate studies in Cardiac Sonography are required as well as in-depth clinical experience within a public and/or private echocardiography department
• Experience with Advanced Imaging technologies or cardiac catheterization/hybrid labs highly regarded
• Previous experience in presentations and training or experience within a commercial environment will be high regarded
• Outstanding relationship building and communication skills
• High levels of motivation, energy, and a drive to achieve results
• Desire to be in a commercially focused clinical role, partnering the business
• The ability to travel across ANZ if required

Skills

• Cardiac Ultrasound
• 3D Echo
• Cardiac Strain
• Customer centric approach
• Relationship building
• Communication skills

Location

• Sydney

Work Type

• Part Time
• Hybrid

Experience Level

• Clinical experience within cardiac ultrasound
• Clinical and commercial experience within cardiology

Education Level

• Postgraduate studies in Cardiac Sonography

Benefits

• Competitive salary
• On-going training and development opportunities
• Outstanding benefits
• Flexibility

About the Company

• Philips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030.
• We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.
• With nearly 40,000 employees working in 100 countries, we are committed to helping create meaningful moments of care, whether in the hospital room, the living room, or the boardroom.
• We are a health technology company.
• We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
• Do the work of your life to help the lives of others.

Equal Opportunity

• Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within.
• Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.
• We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.
• Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.