About the Role
We are seeking an experienced Living Benefits Underwriter specializing in individual critical illness and disability insurance, responsible for assessing medical, non-medical, and financial risk. You will manage a high-volume caseload, making timely and quality underwriting decisions within established authority limits while maintaining strong risk management standards. This role supports quality assurance initiatives through the audit and review of underwriting decisions, contributing to consistent risk assessment practices and efficient case turnaround.
Responsibilities
- Manage a high-volume caseload, making timely and quality underwriting decisions within established authority limits.
- Review medical files, attending physician statements, lab results, personal and business financial statements, and other supporting documentation to evaluate risk and determine coverage eligibility.
- Manage approximately 10–15 cases per day (50–75 per week) while maintaining productivity, service standards, and decision quality.
- Support quality assurance initiatives through the audit and review of underwriting decisions.
- Contribute to consistent risk assessment practices and efficient case turnaround.
Requirements
- 3+ years of experience in Individual Living Benefits Underwriting, with a focus on Critical Illness and Disability Insurance (not Group Insurance).
- Demonstrated experience assessing medical, non-medical, and financial risk, including the review of medical records, attending physician statements, lab results, personal financial information, and corporate financial statements.
- Current or previous underwriting authority of approximately $5,000 monthly Disability Insurance benefit and $100K–$500K+ Critical Illness coverage.
- Strong ability to make sound underwriting decisions while balancing risk management, customer experience, and productivity expectations.
- Experience auditing and reviewing underwriting decisions to ensure consistency, quality, and adherence to underwriting guidelines.
- Ability to manage a high-volume caseload, averaging 10–15 cases per day (50–75 cases per week) while maintaining accuracy and service standards.
- Proficiency with underwriting systems and digital tools, including queue-based workflows, SharePoint, Dynacare, and other underwriting platforms.
- Strong analytical, organizational, and communication skills, with the ability to work independently in a fast-paced environment.
- Must be legally authorized to work in Canada.
- Able to travel to a Canadian office up to twice per year for team meetings and collaboration events.
Skills
- Critical illness insurance
- Disability insurance
- Medical risk assessment
- Non-medical risk assessment
- Financial risk assessment
- Underwriting systems
- Digital tools
- Queue-based workflows
- SharePoint
- Dynacare
- Analytical skills
- Organizational skills
- Communication skills
Location
- Toronto, ON
Work Type
- Contract
- Fully remote
Experience Level
- 3+ years of experience
Salary/Compensations
- $60.00 - $80.00/hr
About the Company
- TEKsystems is a leading provider of business and technology services.
- We accelerate business transformation for our customers.
- Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.
- We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia.
- We partner with our customers for our scale, full-stack capabilities and speed.
- We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology.
- We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
- TEKsystems and TEKsystems Global Services are Allegis Group companies.
Equal Opportunity
- The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
