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About the Role

Environment, Climate, and Forestry is seeking an experienced operations professional to manage, motivate, and train staff while leading arboriculture services within a designated area. This role oversees staff, contractors, and equipment, manages work performance, training, employee and labor relations, and maintains communication with internal and external partners.

Responsibilities

• Manages the delivery of in-house and contracted services for tree planting, removal, and maintenance on City road allowances and in parks/ravines.
• Ensures private tree hazard abatement conforms to relevant policies, procedures, arboriculture practices, legislation, and regulations.
• Develops and implements detailed plans and recommends policies regarding program-specific requirements.
• Manages, motivates, and trains unit staff, ensuring teamwork, high work quality, continuous learning, and innovation.
• Supervises daily operations of assigned staff, including scheduling, work assignment, and review.
• Authorizes and controls vacation and overtime requests.
• Monitors and evaluates staff performance, approves salary increments, and recommends disciplinary action.
• Develops, recommends, and administers the annual budget for the unit, controlling expenditures within approved limits.
• Manages the effective, efficient, and equitable delivery of tree maintenance services throughout the City.
• Develops contract documents, tenders, and special specifications for operating and emergent work.
• Reviews procurement documents and prepares recommendations for contract awards.
• Manages staff and contractor activities for operating and capital programs through planning, scheduling, and resource development.
• Authorizes payments to contractors, including negotiation of extra work orders and claims.
• Prepares correspondence and reports, and attends meetings to present operational programs and policies.
• Resolves customer inquiries and complaints related to tree maintenance operations.
• Provides on-call/standby responsibilities for emergency response to tree failures and by-law infractions.
• Responds to emergency and priority situations by anticipating problems, making decisions, and deploying resources.
• Provides senior operational support and coordinates unit operations support issues.
• Ensures divisional operation issues, including weather-related emergencies, are managed effectively.
• Ensures City trees are maintained in an environmentally sensitive manner using Integrated Plant Health Care principles.
• Ensures the sustainability of the urban forest through review and revision of tree maintenance and planting programs.
• Acts as a branch or divisional lead on corporate initiatives, including increasing tree canopy cover.
• Ensures work quality and service meet corporate and divisional standards.
• Ensures employees are trained to comply with legislative regulations (AODA, WHMIS, OHSA, etc.).
• Acts as a Supervisor under the Occupational Health and Safety Act, ensuring training, safety equipment, and safe work procedures are in place.
• Liaises with WSIB Consultants to manage workplace injuries and return to work.
• Ensures regular meetings of Ministry-approved Health and Safety Committees.
• Responsible for strategic planning and development of city-wide service direction, functional standards, policies, and procedures.

Requirements

• Post-secondary education in Forestry or a related field is a strong asset, or an equivalent combination of education, experience, and demonstrated expertise managing complex operations.
• Extensive management experience in program management, planning, policy and standards development, and service delivery.
• Extensive experience in leading, motivating, directing, and managing a diverse workforce in a fast-paced, politically sensitive, customer service-oriented unionized environment.
• Considerable experience in financial planning and reporting, including budget preparation and control, expenditure forecasting, and financial report interpretation.
• Considerable experience in contract management and compliance, including understanding contract terms and holding vendors accountable.
• Highly developed interpersonal skills, human relations, political acumen, negotiation, and conflict resolution skills.
• Excellent analytical and problem-solving skills.
• Excellent oral and written communication skills.
• Knowledge of Ontario Highway Traffic Act, Ontario Traffic Manual, Ontario Statutes, municipal legislations, Occupational Health and Safety Act, Collective Agreements, and City of Toronto People, Equity & Human Rights policies.
• Ability to foster an organizational culture emphasizing innovation, collaboration, transparency, accountability, and trust.
• Ability to promote a strong code of ethics and integrity to support public service excellence.
• Must possess and be able to maintain a valid Province of Ontario Class "G" Driver's License.
• Ability to obtain a City equipment operators permit.

Skills

• Arboriculture services (pruning, removal, maintenance, planting, watering)
• Staff management
• Contractor management
• Equipment management
• Work performance management
• Training
• Employee and labor relations
• Communication
• Financial planning and reporting
• Budget preparation and control
• Contract management
• Negotiation
• Conflict resolution
• Analytical skills
• Problem-solving skills
• Oral communication skills
• Written communication skills
• Interpersonal skills
• Human relations skills
• Political acumen
• Integrated Plant Health Care principles
• Strategic planning
• Policy development
• Standards development
• Service delivery

Location

• Booth Ave Yard, 433 Eastern Ave., Various

Work Type

• Full-time
• Permanent

Experience Level

• Extensive management experience
• Considerable experience in financial planning and reporting
• Considerable experience in contract management

Education Level

• Post-secondary education in Forestry or a related field (strong asset)

Salary/Compensations

• $126,000.00 – $176,140.00

About the Company

• Environment, Climate, and Forestry is a division focused on managing and maintaining urban forestry operations within the City.

Equal Opportunity

• The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
• The City of Toronto is committed to creating an accessible and inclusive organization.
• We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
• Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
• Disability-related accommodation during the application process is available upon request.