About the Role
Expand market share in East Japan (Tokyo, Tohoku) to accelerate business growth. Develop new business partners and end-users, while improving customer satisfaction through prompt support.
Responsibilities
- Manage a portfolio of customers in a designated area to expand share of wallet.
- Systematically screen customer base for new opportunities, generate leads, and maintain the pipeline in CRM.
- Identify, plan, and develop new customers in line with business development plans.
- Provide appropriate contact, service, and support to meet sales targets.
- Monitor sales against targets and identify necessary remedial actions.
- Plan own visit schedule according to agreed customer service levels.
- Manage sales support activities in the designated area.
- Collect, report, and analyze customer feedback and market trends.
- Identify, target, and implement approved sales strategies in the assigned marketplace.
- Coordinate visit schedules with the assigned Technical Representative.
- Plan, execute, and report on sales activities in the assigned sales area.
- Promote a positive company image and develop long-term customer relationships.
- Identify business opportunities, resolve problems, and request support from management.
- Deliver periodical progress reports and recommend marketplace approach improvements.
- Cooperate with other departments to implement approved service solutions.
- Inform line manager about required sales support levels and coordinate implementation.
- Systematically update CRM with accurate customer information.
- Possess expert knowledge of product/service features and benefits.
- Cooperate with Technical Representatives to educate customers on product lines, IT support tools, and non-paint assortments.
- Advise management on training types, recruit participants, and gain commitment for customer attendance.
- Monitor and report on the status of formal customer complaint procedures.
- Comply with all applicable corporate and site policies/procedures regarding personal conduct and HSE standards.
Requirements
- At least 3+ years of sales experience in the VR market or equivalent skill.
- Communication skill in Japanese.
- Logical thinking skill.
- English skill to read/write emails.
- 80% travel is required to support existing customers and win new opportunities.
Skills
- Sales
- Customer Relationship Management (CRM)
- Market Analysis
- Communication (Japanese)
- English (reading/writing)
Location
- East Japan (Tokyo, Tohoku)
Work Type
- Full-time
- Travel required (80%)
Experience Level
- 3+ years
About the Company
- Since 1792, AkzoNobel has supplied innovative paints and coatings.
- Our brands include Dulux, International, Sikkens, and Interpon.
- We operate in over 150 countries, providing sustainable solutions.
- We are dedicated to preserving the present and creating a better future.
Equal Opportunity
- All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
- AkzoNobel is committed to ensuring an inclusive and respectful workplace.
- We strive to embrace diversity in a context of tolerance.
- Our talent acquisition process is designed to build a diverse environment.
- We train and educate on the implications of Unconscious Bias.
