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About the Role

Expand market share in East Japan (Tokyo, Tohoku) to accelerate business growth. Develop new business partners and end-users, while improving customer satisfaction through prompt support.

Responsibilities

• Focus on fast growth and winning new opportunities.
• Manage a customer portfolio to expand share of wallet.
• Systematically screen customer base for new opportunities, generate leads, and maintain the CRM pipeline.
• Identify, execute plans, and develop new customers.
• Provide appropriate contact, service, and support to meet sales targets.
• Monitor sales against targets and identify necessary remedial actions.
• Plan own visit schedule according to customer service levels.
• Manage sales support activities in the designated area.
• Collect, report, and analyze customer feedback and market trends.
• Identify, target, and implement approved sales strategies.
• Coordinate visit schedules with the assigned Technical Representative.
• Plan, execute, and report on sales activities.
• Promote a positive company image and develop long-term customer relations.
• Identify business opportunities, resolve problems, and request management support.
• Deliver progress reports and recommend marketplace approach improvements.
• Cooperate with other departments for service solution implementation.
• Inform line manager about required sales support levels and coordinate activities.
• Systematically update CRM with customer information.
• Possess expert knowledge of product/service features and benefits.
• Educate customers on product lines, IT support tools, and non-paint assortments with the Technical Representative.
• Advise management on training types, recruit participants, and gain customer commitment for attendance.
• Monitor and report on the status of formal customer complaint procedures.
• Comply with all applicable corporate and site policies/procedures regarding personal conduct and HSE standards.

Requirements

• At least 3+ years of sales experience in the VR market or equivalent skill.
• Communication skill in Japanese.
• Logical thinking skill.
• English skill to read/write emails.
• 80% travel is required.

Skills

• Sales
• Business Development
• Customer Relationship Management (CRM)
• Market Analysis
• Communication (Japanese)
• English (reading/writing)
• Sales Strategy
• Customer Service
• Technical Product Knowledge

Location

• East Japan (Tokyo, Tohoku)

Work Type

• Full-time
• Travel required (80%)

Experience Level

• 3+ years

About the Company

• Since 1792, AkzoNobel has supplied innovative paints and coatings.
• Owns world-class brands including Dulux, International, Sikkens, and Interpon.
• Operates in over 150 countries, providing sustainable solutions.
• Dedicated to preserving the present and creating a better future.

Equal Opportunity

• AkzoNobel is committed to an inclusive and respectful workplace.
• Strives to embrace diversity with tolerance.
• Talent acquisition process aims to build a diverse environment.
• Provides training on Unconscious Bias for TA and hiring managers.
• All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.