Responsibilities
- Assist with daily maintenance tasks, such as service requests and property make-ready.
- Respond to maintenance-related issues in a timely manner.
- Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines.
- Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
- Ensure accuracy of work order systems by verifying all orders are completed in a timely manner to company standards and tenant satisfaction.
- Ensure maintenance requests are handled as quickly, efficiently, and effectively as possible, completed within 24 hours, and inform the Property Manager and resident if work is delayed due to needed parts.
- Promptly communicate with the property manager concerning all maintenance issues at the property.
Requirements
- At least five years of experience in the property management industry or directly related field.
- General knowledge of all aspects of maintenance repair and service including plumbing, electrical, appliance repair, HVAC, and general maintenance.
- Previous renovation/rehab or minor construction experience.
- Ability to read, write, and understand English.
- Ability to use general office equipment, such as telephone, computer, printer, copier, etc.
- Excellent customer service and interpersonal skills with the ability to relate to others.
- Strong organizational and time-management skills.
- Ability to multi-task.
- Ability to perform basic mathematical functions.
- Ability to cope with and defuse situations involving angry or difficult people.
- Ability to maintain confidentiality.
- Must maintain a professional appearance.
- Must maintain a valid driver's license and clean driving record.
Skills
- Plumbing
- Electrical
- Appliance repair
- HVAC
- General maintenance
- Carpentry
- Customer service
- Interpersonal skills
- Organization
- Time-management
- Multi-tasking
- Basic mathematical functions
Experience Level
- 5+ years of experience
Education Level
- High school diploma or equivalent
