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Set up new accounts in accounting software using closing documents.
Update customer information.
Deposit incoming funds associated with closings.
Post charges and credits in VMS Software.
Resolve issues and concerns via phone and email with title companies.
Format new sections and/or phases of communities for import.
Provide excellent customer service.
Escalate calls to appropriate Managers and/or Supervisors when necessary.
Ensure completion and security of daily mail opening, date stamping and distribution, receipting and logging via daily Receivables Log.
Coordinate delivery of all Courier, FedEx, USPS and other carrier mail.
Coordinate online conference room booking management.
Track inventory and order office and kitchen supplies.
Update mailboxes as needed.
Update Vendor tracking sheet in Teams.

Are at least 18 years old.
Have a high school diploma or GED.
Are legally eligible to work in the United States.
Can navigate through different application systems.
Competency in Microsoft Office Applications.
Have a naturally positive attitude.
Ability to communicate clearly and professionally, both verbally and in writing.
Pleasant, friendly attitude, with an ability to adapt to change.
Strong listening skills, ability to multi-task, attention to detail, time management, problem resolution, and decision-making skills.
Customer-centric focus and self-motivated.

Mail Clerk at Community Management Associates

Mail Clerk