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About the Role

DXC's Insurance Software and BPS (ISB) helps insurers modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

Responsibilities

Leadership, management, and performance of the national self-insurance claims function.
Overseeing the delivery of high-quality workers' compensation claims management services across multiple jurisdictions.
Ensuring compliance with legislative and licence requirements while achieving optimal recovery, return-to-work, customer, service, and financial outcomes.
Providing strategic and operational leadership to claims teams.
Driving claims excellence and supporting continuous improvement initiatives.
Working collaboratively with clients, regulators, service providers, and internal stakeholders to deliver exceptional claims management services.
Serving as a key contact for prospective and newly acquired clients.
Supporting business development activities, client transitions, operational solution design, and the development of long-term strategic partnerships.

Requirements

Minimum 5 years' experience in workers' compensation claims management, including leadership roles within a self-insured employer, insurer, or third-party administrator environment.
Demonstrated experience leading claims teams and managing portfolios across multiple workers' compensation jurisdictions.
Strong knowledge of self-insurance licence requirements, workers' compensation legislation, injury management, and return-to-work principles.
Proven ability to manage complex claims, operational performance, compliance obligations, and business outcomes.
Experience supporting client onboarding, service implementation, tender submissions, business development activities, or client relationship management is highly desirable.
Proficiency in claims management systems, reporting tools, and Microsoft Office applications.

Skills

Strong leadership, coaching, stakeholder engagement, and relationship management skills.
Well-developed commercial, financial, analytical, problem-solving, and decision-making capabilities.
Ability to influence senior stakeholders and deliver client-focused solutions.

Experience Level

Minimum 5 years' experience in workers' compensation claims management, including leadership roles

Education Level

Bachelor's degree in Business, Insurance, Risk Management, Law, Health, or a related discipline, or an equivalent combination of education and experience (highly desirable).

Benefits

Competitive remuneration
Extensive resources to support onboarding and continual development including DXC University
Referral bonuses
Flexible leave options, including purchased leave
Charitable and emergency services volunteer days
Employee Assistance Program
Novated leasing
Discounted health insurance
Paid parental leave
Many other discounts

About the Company

DXC is committed to building better futures for our customers, colleagues, environment, and communities.
We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.
We put this to action developing and implementing societal initiatives within our Social Impact Practice.
Our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.
At DXC Technology, we believe strong connections and community are key to our success.
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
We’re committed to fostering an inclusive environment where everyone can thrive.

Equal Opportunity

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life.
We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.
We stand by the ‘bring your whole-self to work’ philosophy.
It is our inclusive culture that powers our results, and our company grows only if our people grow.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.