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About the Role

Contribute to nationally significant projects supporting Australia’s real‑time payments systems and develop your career in a collaborative, high‑performing environment.

Responsibilities

• Develop detailed business requirements and functional specifications for new business initiatives and improvements for RITS and other critical systems.
• Facilitate workshops, interviews, and stakeholder meetings to understand business needs and security objectives.
• Translate security and regulatory requirements into actionable business and technical requirements.
• Collaborate with business and IT stakeholders to develop and maintain business requirement documents (BRDs), functional specifications, user stories, process maps, and use cases.
• Act as a liaison between business, IT, and infrastructure teams to align solutions with business goals.
• Support the delivery of cyber security projects, programs & other initiatives impacting PS systems.
• Work with Security, Risk, and Compliance teams to address security vulnerabilities and deliver initiatives to uplift security of PS systems.
• Ensure compliance with regulatory, security, and technology assurance frameworks.
• Identify opportunities to enhance security maturity, efficiency, and resilience.
• Support compliance and assessment activities related to ISO 27001, SWIFT CSP, NPPA Security Standards etc.
• Communicate complex technology and cyber security concepts in business-friendly language to senior stakeholders.
• Manage stakeholder expectations and facilitate decision-making.
• Maintain requirements traceability matrix, conduct risk assessments, and manage impact on business processes.
• Create and maintain confluence pages, Jira user stories, acceptance criteria, and backlog refinement.
• Lead end-to-end business analysis activities across multiple initiatives/ projects.
• Assist with project documentation, administration, and governance.

Requirements

• 7+ years of Business Analysis experience.
• 2+ years working in Cyber Security, technology risk, IT infrastructure or related domains.
• Strong understanding of cyber security principles, frameworks, and controls required for the development and operation of critical systems is beneficial.
• Excellent analytical skills, written & verbal communication, and stakeholder engagement capabilities.
• Excellent negotiation skills.
• Skilled in creating clear and impactful presentations for workshops and training.
• Skilled in creating impactful technical/business documentation.
• Ability to learn quickly in unfamiliar and complex environments.
• Keen interest in understanding new technologies, business processes and solving problems.
• Strong experience in Requirements Management.
• Ability to independently manage BA activities and deliverables.
• Capability to produce project artefacts such as business cases, project plans, RACI matrices, status reporting.
• Experience managing project risk and issues.
• Exposure to procurement processes.
• Experience in financial services, banking, payments, or critical infrastructure environments is desirable.
• Familiarity with security technologies or initiatives such as SIEM, IAM, PAM, DLP, MFA and vulnerability management is desirable.
• Experience with SWIFT CSP, cyber resilience, or security regulatory programs is desirable.
• Professional certification in business analysis (e.g. IIBA CBAP, CCA) would be highly regarded.

Skills

• Business Analysis
• Cyber Security
• Technology Risk
• IT Infrastructure
• Requirements Management
• Stakeholder Engagement
• Negotiation
• Presentation Skills
• Technical Documentation
• Problem Solving
• Business Cases
• Project Plans
• RACI Matrices
• Status Reporting
• Risk Management
• Issue Management
• Procurement Processes
• SIEM
• IAM
• PAM
• DLP
• MFA
• Vulnerability Management
• SWIFT CSP
• Cyber Resilience
• Security Regulatory Programs
• IIBA CBAP
• CCA

Location

• Australia

Work Type

• Full-time

Experience Level

• Senior
• 7+ years of Business Analysis experience
• 2+ years working in Cyber Security, technology risk, IT infrastructure or related domains

Education Level

• Professional certification in business analysis (e.g. IIBA CBAP, CCA) would be highly regarded.

Benefits

• Access extensive staff benefits, including on‑site gym facilities, fitness classes and canteen

About the Company

• The Payments Settlements (PS) department is responsible for delivering security initiatives and major projects that maintain and enhance Australia’s critical payment systems including the Reserve Bank Information and Transfer System (RITS), the Fast Settlement Service (FSS), and SWIFT systems used for interbank payments.
• The Security and Resilience Analysis (SRA) team is part of the Payments Settlements Business Delivery section. We work collaboratively with stakeholders to deliver projects that strengthen and enhance Australia’s payments system.
• Our team leads the planning, management, and implementation of security and resilience initiatives across the department, including the SWIFT Customer Security Programme attestation.
• Safe, secure and reliable settlement systems are integral to the smooth functioning of the Australian economy, and projects relating to these systems are a critical aspect of the RBA’s work.
• The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking.
• We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.
• Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives.
• Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go.
• Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve.
• We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts.
• We know it is the growth and success of our people that drives the RBA forward.
• Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

Equal Opportunity

• The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives.
• We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community.
• We are committed to making the recruitment process fair and equitable for all our candidates.