Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Oaks Cypress Lakes Resort is seeking an experienced Business Development Manager - MICE to identify new business opportunities, develop strategic client relationships, and drive revenue growth across corporate, meetings, incentives, conferences, and events (MICE) segments. This role focuses on both new business development and account management to position the resort as a leading destination for conferences, retreats, group stays, and corporate experiences.

Responsibilities

Develop and execute sales strategies to increase corporate and MICE revenue.
Identify and secure new business opportunities through proactive prospecting, networking, industry events, and targeted sales activity.
Build and maintain strong relationships with corporate clients, event planners, and key industry partners.
Manage and grow existing accounts to maximise repeat business and long-term partnerships.
Conduct client meetings, site inspections, and familiarisation visits to showcase the resort’s accommodation, conference facilities, golf, and leisure offerings.
Prepare proposals, negotiate contracts, and secure group bookings and events.
Collaborate with operational teams including Events, Front Office, Reservations, and Revenue to deliver exceptional guest experiences.
Maintain strong market knowledge, monitor competitor activity, and identify opportunities to increase revenue.
Maintain accurate CRM records, sales reporting, forecasts, and pipeline activity.

Requirements

Motivated and commercially focused sales professional who thrives on building relationships and achieving results.
Proven experience in hospitality sales, with a strong background in corporate and MICE markets.
Successful track record of generating new business and growing client portfolios.
Excellent communication, negotiation, and relationship management skills.
Strong understanding of the hotel, conference, and events industry.
Ability to develop and implement effective sales strategies.
Exceptional organisation, time management, and attention to detail.
Experience managing sales pipelines and CRM systems.
Proactive approach with the ability to work independently and collaboratively as part of a wider resort team.
Passion for delivering outstanding service and creating memorable client experiences.
Working rights within Australia or New Zealand.

Skills

Sales
Business Development
Client Relationship Management
Negotiation
Communication
CRM Systems
Sales Strategy
Account Management
Market Knowledge
Competitor Analysis

Location

Oaks Cypress Lakes Resort

Work Type

Full-time

Experience Level

Experienced

Benefits

Career Growth: Learning and development programs
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family
Global Perks: International accommodation discounts across our hotel brands
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ
Experiences: Discounted entertainment and activities
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits
Wellness Boost: EAP and tailored wellness support

About the Company

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries.
Our brands span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.
Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement.
You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
We are a dynamic organisation dedicated to delivering exceptional guest experiences.
We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.